Took 14 days to complete instead of 5 as estimated. Poor communication about when car would be ready. Had to take car to dealer and pay them to reset airbag code, which was caused by body work. Passenger door does not open smoothly any more, the latch hangs up.
11/7/2015
Tchi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very nice and very professional. Thanks Abra!!!!
11/1/2015
Bradley H. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful job resolving the paint issues that were a result of another companies previous work. I really appreciate the professionalism in all areas of ABRA personnel.
10/23/2015
Carryl R. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA had done body work on two different vehicles for me. Both times, the repairs were done so well no one could tell the vehicles had ever been damaged. I appreciate the courtesy and professionalism off the staff. Receiving the text messages brought a smile to my face - Imagine that! And thank you so much for cleaning my car inside and out! If I ever have need of body work for my car in the future, ABRA will be at the top of my list.
10/15/2015
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! Kept me informed about the status of my car the entire time. Excellent place, highly recommended!
10/15/2015
**** P. VERIFIED CUSTOMER
Vehicle Make : Volvo
I dealt with professional, friendly people throughout this experience. Abra was the ray of light after the storm. My car looks better than it did before. Very satisfied.
Special note regarding Darrell (spelling?): Amazingly flexible and personable gentleman.
10/9/2015
Alicia M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome service from ABRA!
10/6/2015
Henry C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything; Everyone was 1st class.....all that was missing was a Champagne toast upon completion!!!! Daryl met coming out the door when I came to pick up my vehicle.....said "Hello, Mr. Cunningham"!!! It seems to me that you have examined every aspect of the " Auto repair experience", and examined it to see" what can we do better?"; in short; nothing! The text updates to the perfect repair.... All 100%.... Including, of course, your people!!
10/2/2015
Lara C. VERIFIED CUSTOMER
Vehicle Make : Ford
My window trims on the outside of the door are now broke and missing pieces and there is a tar like substance on it that looks terrible and got all over mine and my daughter's hands..
10/1/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The front of my hood was missing a bolt and one bolt was also broken. The xar reeked of grease. And I didnt receive any feedback on the status of my engine, and I'm not even sure if they actually checked my engine. When I checked the oil when I got the car home it was a quart low and it smelt like burnt chain saw oil. I'm happy with the great work they did on the body and I would take it to them again for that reason but my concerns mentioned in this statement are irritating
10/1/2015
Adriana M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I will recommend you service to my friends and family thank you ?????
10/1/2015
Jason P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The best in Colorado! !! My car looks amazing! !! Thank you
10/1/2015
Sarena C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I had the pleasure of dealing with at Abra was absolutely amazing. I am actually a developer and trainer of customer service programs for a local credit union, so I have high standards. That being said, you all exceeded my expectations in every way. From the initial call, to the greeting, the completed work and the follow up...it was all top notch. I WILL be recommending your company. Thank you!
9/26/2015
Chester C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always friendly and fast!
9/19/2015
Elesha J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My experience was fabulous from the time i walked in the door. Fast, efficient and courteous...and my car looks amazing! Thank you so very much!
9/18/2015
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was s smooth easy experience.
9/17/2015
Sheryl F. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was very friendly Christy kept me informed about everything that was happening great customer service
9/4/2015
Tina R. VERIFIED CUSTOMER
Vehicle Make : Honda
Chrissy was fantastic, kept me informed with my auto repairs on a daily basis and made sure that I was completely satisfied with the service, thank you Abra team!!
9/4/2015
Lee S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think they have a pretty efficient system where they don't waste people's time. They did a good job on my repair, and they deliver as promised. Daryl Gentile was very nice and very professional. Will be asking for him in the future should i need body work again. All the folks i came in contact with really knew their job and did it well.
9/4/2015
Sydney H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I feel that because it was drivable, my repairs were put off. This accident happened on Father's Day (June 21) and it took quite awhile to get the estimate appointment. Then the wrong front bumper was ordered which delayed the final repairs. I am satisfied with the quality of the repair although I will need to crawl under the truck and tie-up wiring that was left hanging. I would give it a 7 out of 10 rating.