It was finished ahead of schedule, I couldn't have asked for better service! Thank you!
9/17/2016
Bailey H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I encountered was great!
9/17/2016
Everett B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tara was fantastic. She is outgoing and answered all questions for us. After we left she kept us informed of progress. She is very professional. Abra is fortunate to have her as an employee.
9/15/2016
Therese J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received superior service, from start to finish! From the greeting at reception and until I picked up my truck, every experience was positive. I appreciate the friendly updates regarding the progress of the repair, both via texts and calls from workers. The repair job was fantastic, and best of all, my truck was cleaner when I picked it up than it was when I left it for service!! The thurough wash and vacuum was such a pleasant surprise and more appreciated than I can express. Thanks for such a good job and a positive experience-I'll recommend Abra for sure, and if needed, I'll be back!
9/15/2016
Don L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Restored to as good as before. Thanks.
9/13/2016
Dana D. VERIFIED CUSTOMER
Vehicle Make : Subaru
They kept me updated throughout the process and we're happy with the experience.
9/10/2016
John V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the effort at excellent customer service. It was obvious that you care! My only suggestion might be to ask each customer how in depth of a service explanation they want. For example I would have greatly preferred a quick drop off, "this is what the time line looks like" and a quick pick up. Long conversations about the process were a bit tedious at times
9/9/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent communication. Work preformed very well Andy very professional. High quality Ann definitely recommend.
9/8/2016
Beth R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jared and Dave were very helpful and professional.
9/3/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
New chip on drivers door, marks on headliner, some kind of over spray on inside. Will return it next week. Did point these things out to Chrissy.
George
9/3/2016
Mary V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superior service always informed of status extremely courteous staff and on time extremely satisfied.
9/3/2016
Molly D. VERIFIED CUSTOMER
Vehicle Make : GMC
I am and was 120% completely satisfied with the amazing service all the way around I received from EVERYONE at Abra. This is our go to place whenever we have an issue with a vehicle and have never had a problem. I had extensive extensive damage and a very large job to be completed and Dave, the general manager, personally went out of his way to make sure that not only did the job get completed in an accelerant fashion BUT also to keep me informed the entire step of the way which was about five weeks in total. I cannot begin to express how completely amazing Dave was to me and my family. I will never forget his professionalism and dedication to customer service and will continue to refer everyone I know to Abra Auto in Westminster. Dave made a truly traumatic situation so much more bearable . Thank you Dave and everyone who worked so hard on my vehicle and to the customer service people as well!!
9/3/2016
Dan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
paul white is the very best
tina in the office was prompt and frendly
aabra is the best
Dan B
9/2/2016
Georgiana B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The job was really well done. Thank you
9/2/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Audi
Very responsive and careful!
9/1/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Staff have always been welcoming and friendly. The ladies at the front are very helpful and approachable. Work is solid. Really appreciate everyone's efforts to complete a huge project before my insurances rental coverage expired. Case manager kept in contact, and general manager always took time to go over the status of the repair. Excellent job once again. I hope it's a long time before I have to return but when I need to ABRA is my first choice.
8/31/2016
Sara C. VERIFIED CUSTOMER
Vehicle Make : Honda
What they did was great, but the way they submitted my claim enabled the insurance company to deny some of the work I felt should have been done. Now my car has old and new pain side by side and it's very obvious. I've already paid $1000 deductible but ABRA told me if I wanted the other touch up done it would probably cost me another $700. I can't afford that on my retirement. Wished they would have worked with me more on it so the insurance company would have paid for that little extra touch up. I have made monthly premium payments to them for years and this is the first time I've submitted a claim to the insurance company.