ABRA'S customer service program is an excellent experience for me.
They text me about every 3 days or so.They gave me updates until my car repairs were completed.Everyone that I talked to were very professional and courteous.
2/1/2017
Terry M. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have used Abra multiple times because my wife drives by Braile and have been positive in all of your work and staff.
PS this one was mine ????????????????????
1/31/2017
Lawrence H. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect experience
1/30/2017
Mary W. VERIFIED CUSTOMER
Vehicle Make : BMW
Communication was a bit odd--I requested contact by e-mail, which I received, but most of the e-mails said that you'd follow up with a phone call, but then the follow-up was another e-mail.
That is, the form of communication was as requested, but you might need to tweak the form e-mails so that I'm not half-expecting a phone call anyway.
Otherwise, everyone was very helpful. I do have one minor concern about my repairs--a latch that was holding the lever to open my car hood seems to have been broken or not repaired. Otherwise, everything seems fine thus far.
1/29/2017
Gina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The left tail light, which is the one that had to be replaced, was not function checked. The brake light does not work and we have to bring it back in. I just feel this should have been checked before we picked it up.
1/28/2017
Judy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good experience if I needed anything from you again I would certainly trust you to get it done in a professional manner thank you very much
1/27/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My drivers side mirror doesn't seem to fully responding . And the door lock took a few trys to lock
1/26/2017
Julane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff is the bomb!! Everyone is so pleasant and helpful!
1/24/2017
Eric M. VERIFIED CUSTOMER
Vehicle Make : Ford
AAAAAAAA
1/21/2017
Charles P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Repair looks great and very friendly staff!
1/21/2017
Teresia N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Worked through my insurance. They were fast, friendly and helpful. My Toyota looks great.
1/18/2017
Andrea B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs were complete quickly and with great care. Everyone involved was extremely helpful.
1/16/2017
Edwin J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and wonderful communication.Thanks
1/15/2017
Robert &. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone went out of their way to make the experience as painless as possible keeping you informed up to the minute . Would not trust my repairs with anyone else. Great workmanship.
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1/14/2017
Hollie N. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent job as always!
1/13/2017
James S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great and fast service
1/13/2017
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great! Really happy to have it back. The Geico/Enterprise/Abra set-up was really efficient and made it super convenient to have everything in one place and time.
Thanks for your great work!
1/12/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Incredibly professional!
1/12/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks new thank you
1/11/2017
Angela K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff is so friendly caring and professional. The whole experience couldn't have gone smoother.