Everyone was friendly and our mirror was repaired in a tomely fashion.
6/14/2017
Michele E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank yoi
6/13/2017
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was so nice and thorough. My car looks great. I would definitely recommend Abra. I really appreciated how they kept me informed every step.
6/13/2017
Arnel J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amazing service and professionalism
all the way through the A attention from the
Front desk through my delivery. I especially wa
Want yo acknowledge Tina at the front desk
and Bruce who kept me appraised as to the
Status of the repair to my car. I will always recommend
Your company!!!!!
6/10/2017
Craig C. VERIFIED CUSTOMER
Vehicle Make : Acura
Like the text messages and phone updates. Staff is very friendly
6/10/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Subaru
This was an email I sent to the person who was doing my repairs and I still haven't received a response...
No one walked out to look at the car with me this morning but I quickly noticed that there was a lot of stuff that should have been fixed that didn't seem to be. There are still scratches on the inside dashboard of the car. See picture attached as an example. You also mentioned when I dropped off the car that it was going to be detailed because there was still glass pieces that I find. I found another one this morning.
As for the out of pocket repair that I paid for, it seems that it wasn't painted or at least all the painting I paid for wasn't done. See picture attached.
Lastly, was the whole in the tired fixed as there is still very low air in the tire?
Please let me know how these things can be fixed from here ASAP.
6/9/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The hail damage appears to have been repaired well. Unfortunately it was raining when I picked up our black VW Eos. After the rain stopped once I got home I washed the car to get a better look at it. It was then that I discovered new damage to the trunk lid below the trunk latch. There are new small gouges in the surface. It appears that there was an attempt to buff out the gouges, but the area surrounding the gouges is now cloudy instead of shiny. I contacted Valerie at the office and asked that she note the damage in our repair file. I also sent a text message with a photo to Jared so he would be aware of the issue. I'm confident the damage will be corrected in the future.
6/3/2017
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer Service is bar none! I will always recommend Abra Auto Body. Dealt with Abra in 2008 had a fantastic experience and because of the fantastic customer service, great repairs, communication and Trustworthiness is the reason I came back. Still a number one shop that I will recommend!
5/26/2017
Ceresa E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Initially I was extremely impressed with the customer service from all aspects of Abra and Geico. Toward the end and after delays, there were too many people communicating and, although I'm still impressed, I can't say extremely.
5/25/2017
Richard C. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me in the loop on status of repair, very friendly and informative
5/25/2017
Kilee B. VERIFIED CUSTOMER
Vehicle Make : Audi
Fast and love the updates
5/25/2017
Sara M. VERIFIED CUSTOMER
Vehicle Make : Audi
The whole experience was awesome. I was expecting a long delay due to all of the hail damage and was very happy that my car was fixed right away, and a rental car was already arranged for me. I am very happy with the way it looks too!
5/23/2017
Roxanne M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was great especially the lady at the front desk. Phones were going crazy and she was so professional and virtuous through all the craziness and still got me taken care of quickly. Loved the updates as the repairs were taking place as well.
5/20/2017
Sherrill G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your people are amazing...thank you for your smiling faces kind words and thoughtfulness..I will recommend you to everyone I know....thanks again
5/20/2017
Juliana L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! Let me pick up my car when they were about to close ????
5/18/2017
Kathy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The mechanic and the GEICO representative were very friendly, helpful and professional. The work was timely and well done
5/18/2017
Kayla H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
ABRA got my car in and out in what felt like no time. The work is high quality and the staff is exemplary. The staff updated me on every step of the repair process and encouraged me to ask any questions I may have. An accident isn't an experience anyone wants to deal with, but somehow, ABRA made the repair easy and stress free. If I am ever in another accident, I'm going to ABRA.
5/17/2017
Margaret Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bruce and Jerod were so helpful. Thank you again Abra
Maggie Zyla
5/16/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent communication about the status of the repair. Unfortunately the car was damaged by hail while staged in the back lot waiting for parts. Jared, the manager, called to let me know about the damage. I had to make another claim for comprehensive damage, but such is the nature of Colorado in the spring!
Once I got the car home I noticed that I could still see some shadow of the writing on the trunk indicating where some of the work was to be done. I called and explained what I was seeing and was told to bring the car back in the same day. Once there, the issue was taken care of quickly.