I will be satisfied as soon as my passenger's side mirror is taken care of.
1/19/2018
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Issue with headlight; there apears to be overspray on the headlights which gives a cloudy look, this was not there when car was dropped off. We discussed this issue but instead of leaving the car I opted to try to buff it out myself; this did not work so I need to get the car back in for touch ups.
1/18/2018
Austin F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am EXTREMELY dissatisfied, unhappy, and angered with the quality of the repairs done - even after politely, professionally, and descriptively explaining the issues and my concerns and bringing it in for a second time. It is in no way fixed to the way it was before the accident, or even remotely close. It was a minor accident with very minimal damage and should have been no issue to fully repair. Now, I will be getting estimates from several different body shops in the area to see what the cost is to repair my vechile the correct way and fix the issues that ABRA cannot seem to be able to do, or even really care about. If the average cost from all the estimates I get to repair my vechile correctly and to the way it was before the accident is significant, I will be getting my lawyer involved.
1/18/2018
Keith G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cannot add anything as your team was accommodating and really friendly and knowledgeable. Thankyou to Mike who worked on my car and was so nice when I picked it up - really like him. Everyone was courteous.
1/16/2018
Carol R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and constant contact.
1/14/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very professional and helpful throughout the process. Customer service was excellent.
1/13/2018
Ernest H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did what they said they would which is rare. They did a great job
1/13/2018
David T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Haven't inspected in detail but so far so good
1/12/2018
Michael A. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very happy with Abra. It was wonderful to have Geico and Enterpriseand the body shop in **** place. The service was fantastic and I’m very happy with your work. Thank you very much.
1/12/2018
Carol F. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent from the day I walked into ABRA Auto Body. Follow-up emails & phone calls with progress on my repairs was appreciated. Job well done!!! Thanks.
1/12/2018
Debbie A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appreciate the communication - love my car, looks brand new
1/10/2018
Henry N. VERIFIED CUSTOMER
Vehicle Make : Fiat
great job and we did like getting the updates thank yoou
1/8/2018
Beckey G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience over all. Wonderful team of people to work with!
1/8/2018
Scott F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work on the car and excellent customer service.
Thank you!
1/8/2018
Kenneth L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Regular updates were greatly appreciated, awesome. Convenient to have GEICO and Enterprise right there as well.
1/7/2018
Arely V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!! Love it
1/7/2018
Joel A. VERIFIED CUSTOMER
Vehicle Make : Acura
I am just grateful that Abra is a partner with Geico and was able to have all my needs met. The vehicle was returned like new with no evidence of a crash. If I ever run into another unfortunate event involving any of my vehicle I will come back for the same great service Abra has given us.
1/3/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall very satisfied, and everyone was quite cordial. Appreciated e-mail updates. Only suggestion would be, if possible, to provide an estimated day of completion as part of e-mail updates.