Repair work itself is great, insurance experience was great, staff at ABRA couldn’t be better period. They are amazing. Really super awesome people and Likely great leadership there. There are two things that that are just slightly off and really aren’t that big of a deal but I just wanted to give honest feedback. First is with paint. There are super fine 3D swirrels on the door that was repainted. They were able to take it back and make it quite a bit better but it can be seen slightly still. Now keep in mind, the door that was repainted is 100% better than the rest of the vehicle so I’m pretty happy with it. On a brand new vehicle though I wouldn’t be. Also nothing to do with them. But when I dropped off the vehicle enterprise had a vehicle that was one step up from what my limit was. She discounted it to make it to where it was just a dollar and some change extra per day. She noted that it could just come out of the deposit at the end. I declined it but she pushed the sale and I went with it. I understand enterprise is separate and a business but less pressure would have been nice. Again not faulting enterprise and definitely not ABRA. It’s just after paying a $500 deductible for damage in a police related incident that I wasn’t a part of it would have been nice to not have to pay extra for my rental too when I really didn’t want that vehicle anyway. Again not faulting anyone really at all for that just some feedback to take the experience from good to AMAZING! All in all good job, happy with ABRA and enterprise. I would recommend both to anyone and will use both again... haha unfortunately.. no offense
10/26/2018
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They do great work and I trust them with my car.
10/26/2018
Andrew N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Bruce was nothing short of amazing. Great guy. I love bruce and his whole family. Great generous people.
10/25/2018
Leonard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Abra for your outstanding work and professional help and always contacting me on updates.
10/25/2018
Marvin T. VERIFIED CUSTOMER
Vehicle Make : Ford
They did everything that was promise that you dont see anymore from companys
10/25/2018
Olivia P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was professional, friendly, and fas service.
10/25/2018
Cari H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I Love this location all of the staff is amazing to work with and very professional. They did a great job of getting my vehicle fixed and looking like nothing happened. They kept me up to date on what was going on with the parts and progress so I never had to question when they would be done.
10/24/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
The body work looks great. I am very happy. I was having trouble with my door lock and they voluntarily said they could fix it with only a charge for parts which was not done till after I arrived to pick up my car. There is still more wrong with the lock so I am waiting on a call to inform me on how much it will be. Besides for the door I am very satisfied. Thank you very much.
10/24/2018
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Buick
It was my first time using them and everyone was very friendly and professional! They kept me updated on the progress of the repairs regularly! My car looked amazing when I got it back, they cleaned both the inside and the outside of the car! I would definitely recommend them to a friend and use them again!! Thanks for the great job guys!!
10/22/2018
Tony M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work and finished really fast! Thank you!
10/20/2018
Marcos B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for your updates and keeping me informed..
The whole team at ABRA, made a stressful experience
easier to deal with..Christine was there from the start to finish! Great Job guys...
10/19/2018
Rachel R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone I dealt with was friendly and professional. The repair didn’t take as long as I thought it would. Was great and convenient to be able to return my rental car at your location. My Jeep looks great!
10/18/2018
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all made it look new again shinny and pretty thank you for your good work.
10/17/2018
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was adhesive on driver side rear door. Blue making tape all over rear window. Rear passenger side seat belt was stuck inside interior plastic wall. Topper had NO POWER to any lights internal and external. My normal rep is on vacation and I fell like the new rep was just trying to push vehicalnout door without any QC inspections. Makes me wonder what else might be wrong with my vertical now.
10/16/2018
Christie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the consistent follow-up that kept me regularly informed. Very professional staff from the first minute I walked in the door.
10/13/2018
Brandie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great and service was wonderful.
10/13/2018
Pedro M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you to Bruce and Valerie for being so pleasant to work with.
10/12/2018
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completed earlier than stated, everyone very helpful and courteous. Would use again.
10/11/2018
Jeremy G. VERIFIED CUSTOMER
Vehicle Make : Honda
They didn't apply tint to my rear window as requested.
10/10/2018
Sam M. VERIFIED CUSTOMER
Vehicle Make : Volvo
The people at Abra made me feel welcome, important, and appreciated. When bad things happen it is so important to have people like this there to help.
Thank you!!