Nothing at this point , it’s over and car repaired. Needed done ASAP, got excuses such as we have six cars to repair today and only one mechanic. Sounds like a management problem.
4/7/2018
Charles G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It was great service thank you
4/5/2018
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept getting text truck would be ready the 10th of April and revived a text on the 3rd stating same thing and the 4th they said it was ready. Good deal got it early but I filled up my rental vehicle the 3rd thinking it would be another 6days. 70.00 down the drain.
4/5/2018
Gary J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and thorough. Always kept us informed and updated as to the progress of the repairs.
3/31/2018
Ettie S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kim is a awesome person to work with ,she keep me up to date with all phases of the repairs
3/31/2018
Randall L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service.
3/30/2018
David L. VERIFIED CUSTOMER
Vehicle Make : Ford
The updates along the way kemp me happy along with finishing before the the original date promised.
3/30/2018
Yolanda G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I like there service they did a very good job. I would recommend then at any time.
3/25/2018
Patti L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tiffany was gracious, professional and thorough with the estimates. She delivered as promised, costs were as quoted and I was treated like a valued customer even though mine was not a major repair. It was major to me!
Patti L
3/24/2018
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Ford
The only thing I would really comment on was an extra cost was discussed upon between you and our Insurance but no one ever cared to relay it to us. So once it was ready to pick up we were having to figure out what the extra $300+ dollars was for, contact our insurance to find out if we were being reimbursed, etc. A little bit of a pain that would've taken 5 minutes for someone to give us a phone call or email while that was going on.
Other than that, the service was great other than one receptionist seemed a little irritated that we were interrupting her lunch to drop off the van & a great job was done as far as we can tell.
3/23/2018
Debra W. VERIFIED CUSTOMER
Vehicle Make : Honda
Tiffany was an excellent customer service representative. She kept me informed every step of the way.
3/21/2018
Renee R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very satisfied kept me informed all the way. Kimberly was the best she really knows the business and works for you. I appreciate all the help and kindness..Go Service King!
3/20/2018
Lela P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job but took longer than expected.
3/16/2018
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at Service King have been probably trained about customer service.
The staff and their follow up is amazing. They truly set
The standard for what is expected in this business.
3/9/2018
Terry G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that I worked with there were very pleasant and friendly.
3/8/2018
Francis D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was Absolutely excellent. Beyond any optimistic expectations.
Tiffany, who handled things for me start to finish, was professional absolutely competent and a delightful person to deal with. I had many competing problems to deal with when this accident was added and she certainly smoothed this one out for me.
THANK YOU TIFFANY!!!!!
3/8/2018
Chyrldara D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I the fact that I was kept in loop about the repairs done on the car. I am satisfied with the great job they have done.
3/3/2018
Sherman M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a good job.
3/2/2018
Tina N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional! Tiffany was great and answered all my questions. My car looks great. The Enterprise Rental guy was nice and efficient, having it in the same building was extremely convenient!
3/2/2018
Shae P. VERIFIED CUSTOMER
Vehicle Make : Honda
Tiffany & everyone else in the service department did a great job. Somehow my keys went missing at the shop & they took care of everything, with no out of pocket expense to me.