Very helpful and kept me informed. They also worked magic to get it fixed before I had to leave town.
10/2/2015
Karen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
On delivery day upon arrival, I discovered that my left tail lite was cracked; the same assembly that they replaced. They did not know what actually happened and speculated that a vendor or customer may have done the damage. They got a rental car, repaired my vehicle, and had it ready for delivery the next day. I sure wish someone could tell me what actually happened.
10/1/2015
James O. VERIFIED CUSTOMER
Vehicle Make : Jeep
I found on my way home from Service King that my right front turn signal is not working.I will return it to be corrected tomorrow morning. Otherwise I am satisfied.
9/30/2015
Kimberley B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Clear and concise communication. Very happy with getting my car back
9/29/2015
William H. VERIFIED CUSTOMER
Vehicle Make : Saturn
I absolutely loved the updates I got from service king long as well as Ron! My car looked a lot better inside and out despite the pig sty it was! And I loved the full thank as well as the friendliness from all of service king
9/24/2015
Alex H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done and on time.
9/18/2015
Gary R. VERIFIED CUSTOMER
Vehicle Make : Jeep
This Service King is always professional, efficient, and does top-notch work. I am very pleased.
9/12/2015
Dana L. VERIFIED CUSTOMER
Vehicle Make : Honda
Dustin was the CSR on my repair. He went above and beyond to make sure my car was repaired correctly and prior to the expected delivery date. Service King did a great job with repairs.
My only complaint was receiving the text with the survey link at 6:00 am. That needs to be adjusted.
9/2/2015
Sheila R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service I received was above and beyond.
9/2/2015
David Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and excellent job keeping the customer informed about the status of the vehicle.
9/2/2015
Bertha M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
9/1/2015
Angela L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication. Thank you.
8/30/2015
Eboni W. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looked brand new when I got it back. You would never know the door was damaged before and it was clean inside and out. I left feeling like I was driving my car for the first time again.
8/29/2015
Freddy P. VERIFIED CUSTOMER
Vehicle Make : Dodge
My wife pointed out that the car wasn't fixed and they said we have done all we can. So she left. I called the manager and he is letting me bring it back to get fixed. You never should have let my wife leave when you knew the car wasn't fixed right. Luckily the manager is helping to fix the this mess.
8/21/2015
Louise J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work, was not happy that the windshield was not repaired, however the gentleman that I spoke with is handling it.. Thank you for the professionalism..
8/21/2015
Albert L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Right tail light is out so will be bringing it back to you on Monday to fix it. Other than that it's all good.
8/16/2015
Britne C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job, car looks great, was done in good time, and service was awesome as well! Very happy with results
8/14/2015
Carrie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are committed to customer satisfaction and excel at communication.
8/8/2015
Henry H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was a very good experience.
8/8/2015
Bridget D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Loved the text updates! Staff was great, very courteous and professional. Would highly recommend to anyone. Thank you!