Joy is an outstanding employee. When we had a slight problem about when I could get the car, she offered to call insurance and she settled the problem for me. That is above and beyond the call of duty in my experience. I will definitely use you in the future because of Joy!
5/13/2016
Alan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Beautiful work and excellent communication.
5/10/2016
Amy L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Fast and friendly!
5/7/2016
Lori B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and fast completion!
4/30/2016
Irina S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Superior customer service. Very fast repair. Definitely recommend.
4/24/2016
Robert E. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication was excellent... I would have liked to hear Friday what was up, but all days after I loved hearing the currant progress updates that put me at ease.
4/23/2016
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys were so great and on top of everything! I really appreciated the frequent updates and the speedy repair!
4/22/2016
David &. VERIFIED CUSTOMER
Vehicle Make : Toyota
After turning in our rental car at Enterprise they took us to the shop to pick up our car which we were told was ready. We looked the car over and noticed some of the work which was written up as completed had not been completed even though it said so on the paperwork and we sat in the lobby not knowing how long we would have to sit there. After at least a half hour of waiting in the lobby we finally asked the manager for a ride home at 11:30 a.m. which you kindly did for us. We still did not get our car back today but I am sure you will let us know when it is ready in another day or 2.
4/20/2016
Dustin H. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I received my car after the "repair" I noticed that there was white paint on the passenger side door. There is also dents in the paint of the car like a car door was slammed into it in multiple places. There is also deep scratches on the rims of my tires. I'll be calling tomorrow about after once your open
4/20/2016
**** I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication! Car looks good.
4/7/2016
Lindsey W. VERIFIED CUSTOMER
Vehicle Make : Saturn
The repira were not complete when I picked up my car. A small portion was still dented and some red paint from the car that hit me was still on the headlight. It was taken care of but I was disappointed that i could see right away that it wasn't back to normal immediately. If I could notice it, surely a professional would notice it. The car seems fine now but I was shocked that you tried to give it back to me when it wasn't done. Thanks
4/6/2016
Michaella J. VERIFIED CUSTOMER
Vehicle Make : Honda
Impressed with the service and turnaround!
4/2/2016
Mami R. VERIFIED CUSTOMER
Vehicle Make : Scion
Everything repair related was amaIng, including the work, communication, and payment. When I was leaving, the car didn't start and it needed to be jumped. But all in all, I am very satisfied.
3/23/2016
Rocelyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
It's a pleasure doing business with you all over all I had a good experienced.Thank you guys for all your hard work,job well done!
3/19/2016
Claudia R. VERIFIED CUSTOMER
Vehicle Make : Kia
I dont have any comments except that im reslky satusfied with the service i recieved, keep up the good work
3/15/2016
Mason D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Parking was a little confusing. Other than that, it was very streamlined. The updates were nice.
2/26/2016
Janna H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was recommended to McCollum by Geico after my front bumper was hit. The bumper was repaired but the front left light is incredibly wobbly. I am afraid it might pop out. Also, I noticed my car was detailed- which is much appreciated. However,I think the insulation lining was damaged in the process. I noticed everything in my trunk is sopping wet and I have been unable to drive without having the defrost on the entire time. Is there someone I can talk to about this??
2/21/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Dodge
My only comment is that your detail department might want to pay more attention. The missing floor mat was worn out already so it was more annoying for Joy than for me. They also failed miserably on the interior but exterior was almost perfect and that is what was important.
1/28/2016
Joshua A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am wondering why I have new window visors on the left side? Now it doesn't look right with 2 new ones and 2 old ones. Should have just put 2 new ones on the right side as well. I would have paid for the new right ones.