Excellent communication on status of repair and very friendly staff.
7/23/2016
Christian/ Lisa. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, thank you for cleaning the interior! Above and beyond.
7/14/2016
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team is awesome! The process was fast, friendly, and efficient. I was glad to get updates and to be able to leave my rental there upon pickup.
7/12/2016
Michelle F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
you gals (and guys) are great! Thanks for a painless, totally swift experience!
7/12/2016
Brandon L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It would've been nice to be able to reply to the text updates. Had a miscommunication issue, but I think that was Geico's fault not yours. Thank you for cleaning the car, and staff was very friendly and helpful.
7/9/2016
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic customer service from beginning to end. Highly, highly recommend.
7/8/2016
Ann B. VERIFIED CUSTOMER
Vehicle Make : Honda
Have a nice day
7/1/2016
Natasha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only was the repair done fast and efficient, they detailed the inside and out. Fantastic service ! Thank you so much !!
6/28/2016
Julie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Rental car was not comy arable to my expedition...repair took full week....customer service just ok
6/25/2016
Diane H. VERIFIED CUSTOMER
Vehicle Make : Mazda
everything went very smooth from start to finish. Very nice employees. Very engaging and informative.I will bring my car in if I ever need anymore repairs. My car looks great!!! Thanks!!!
6/24/2016
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job, nice people.
6/22/2016
Pat R. VERIFIED CUSTOMER
Vehicle Make : Subaru
2 reasons I chose you were loaner car and lifetime detail. Otherwise was completely satisfied! Thank you.
6/21/2016
Larry M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your company has repaired several vehicles for me and the repair has been top notch. Thank you, Larry M
6/11/2016
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Buick
I am very sorry that your detail people had to face the utter mess on the floor of the passenger side. If I'd known they were going to do that I would have vacuumed it myself (after all, it wasn't caused by the body damage). Please give whomever my apologies, and thanks for a job very well done.
The service was excellent, and I will be back for my next body work even if it isn't covered by insurance.
6/10/2016
Karen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Body work went well at this point. The promised status reports were received. Everyone was friendly. Thanks for well done job.
6/9/2016
Deronda M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
GOOD EXPERIENCE, ONLY THING IS WHEN MY CAR IS IN THE LIGHT/SUN YOU CAN TELL THE DIFFERENCE OF THE PAINT COLOR BETWEEN THE SIDE DOOR AND QUARTER PANEL.
6/6/2016
Jami D. VERIFIED CUSTOMER
Vehicle Make : Mazda
A lot of things were great about the service. It felt fast and communication was good. But I thought McCollum had repaired that side of the car thoroughly when I brought it in after an accident two years ago.
Instead, the rear sliding door stopped latching open shortly after the repair.
Then this month, the front driver's side door stopped working.
Less than a week after the latch repair, the windows on that side of the car stopped closing (we took it to a dealership).
I think this should have been done right the first time, or at least the prior repair at McCollum should have been noted when we talked about how much repairs would cost. Unless we have a very strange vandal targeting the driver's side of our car, I just don't think the repairs after the accident were complete.
6/4/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was treated very well. And I'm very satisfied with the work done so far. I hope I don't need your services again but if I do I will definitely call you. Thank you.
5/26/2016
Amy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The front office staff was great! Very friendly, helpful and answered all my questions
5/24/2016
Janet I. VERIFIED CUSTOMER
Vehicle Make : Toyota
I hoped to improve the security on my truck since The repair was related to having been targeted by a car part thief. Because of the design of my truck, it wasn't possible, but the folks at MacCollom did extra research to help figure that out.