I was pleasantly surprised at how fast the repairs to my car was! I am super impressed so far!!! Everyone at McCollum is super friendly and knowledgeable! Great place to take your car to!
9/12/2018
Synthia S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys do great work!!!
9/11/2018
Walter R. VERIFIED CUSTOMER
Vehicle Make : Subaru
My repar was not done properly and my car receives unrelated damage that requires furthwr repairs.
9/1/2018
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, helpful staff. Made a stressful experience much less stressful. Went above and beyond.
8/31/2018
Bert F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I never had to wait so long to have my car repaired. 10 days is way to long to pull out dents in the door. It cost me 140.00 dollars to pay for insurance on a rental car. This should have not cost me anything.i didn’t cause the Accident. The repairs on the car was awesome, how long it took was horrible. Not great service from your staff also.
8/24/2018
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Honda
ThNk you! I was very satisfied!!!!!
8/24/2018
Rose M. VERIFIED CUSTOMER
Vehicle Make : Acura
Beautiful paint job Would be nice to NOT leave the clock blinking. Had to go to Acura to fix
8/22/2018
Molly M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very fast and efficient service. Great customer service. All staff very nice .
8/22/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you so much for great communication and getting my car back as good as new!! ?????
8/19/2018
****T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad that you send updates via text messages. Usually, customers would need to call to get updates. Absolutely did not expect that perk of lifetime detail service. It's very rare for companies nowadays to give rewards to customers. Front desk girls are super attentive and friendly especially Stephanie. Thanks for a great job done to our Highlander.
8/17/2018
Joan H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very nice and professional. Having the rental car on site made things so convenient. My car looks great.
8/15/2018
Carl D. VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of work was outstanding I was kept aware of the process that the car was going through. The staff was all very professional and very helpful.
8/14/2018
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the work and repair. However this is the third time I’ve had you guys repair 3 diff hit and runs, and all 3 times my car is parked in a tight blocked in spot. The car should be pulled out to the front and the client shouldn’t be made to inch their way out of a blocked in tight space where they risk damaging their car that was just repaired. A woman who worked there seen me struggling today and was nice enough to pull the car out for me. She mentioned that they shouldn’t have parked the car like that so maybe it’s something u r working on. Also, the past 2 times I’ve gotten into my car the inside stinks like oil/ or engine fluid. Both times were cosmetic repairs that didn’t involve engine fluids, but even if it did that shouldn’t happen. Good service, but def. room for improvement.
8/14/2018
Hong-mai Rosemary. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still having issues with the body work that was performed. Will be contacting Geico representative soon about the body work and dissatisfaction of the work performed to get it fixed again. Ongoing issues with the same body work parts and quality of work. Tried to do Geico a solid with going with the “highly” recommended repair shop. That was my issue. I will never recommend McCollum to anyone getting their automobile fixed. Three weeks wasted.
8/12/2018
Leonard Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
8/10/2018
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
8/10/2018
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Ford
Just keep your same friendly, efficient service!!!
8/9/2018
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Acura
After my repair was completed, the doors keyless locking / unlocking feature no longer works and there is a flaw in the paint on the door that was repaired. Due to my long work hours it is very difficult for me to get the time to bring my car back in to be fixed again.
8/8/2018
Scott W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I went to pick up my car and first thing power doorlock inop on drivers side...notice window wedged outside of seal on upper corner. ..opened door..with key..notice lock pin thats supposed to stick thru door panel is not there...i can't believe nobody at this shop didn't see any of these problems. ..so yeah i left my car..i wasn't to happy when i left mccollums body shop..