Perfect! Our car was hit by a motorcycle three months ago and messed up both driver's side doors pretty bad. After a horrible experience with Geico taking a month to start the claim going, allowing the car to sit in a different shop for another month with absolutely no repairs done to it, and then taking another 2 weeks to get repairs started, this Service King was such a relief to us. Every employee I interacted with was very kind. They kept us updated on everything with our car, explaining everything that they were doing. I am so extremely satisfied with how the repairs took and how everything went after we dropped our car off.
7/15/2017
Lewandowski V. VERIFIED CUSTOMER
Vehicle Make : BMW
My insurer gave me several shops to consider. When Lynn answered the phone, I stopped calling. She was knowledgeable, helpful, friendly and patient. When my insurer continued to file my documents under a name other than mine, Kynn & John took it upon themselves to figure it out & offered to contact my insurer to save me a phone call. Lynn also helped coordinate my rental car when Hertz wasn't answering the phone. They kept me informed throughout the process, as promised, & my vehicle was ready ahead of schedule. When I picked up my BMW today, the repair was flawless & my vehicle was cleaner than when I had it detailed right before I dropped it off. I've already told three people about this Setvice King location! I'm very happy with my experience & I want to reinforce that Kynn had me at hello. She & John were great &, while I hope my vehicle doesn't need repair again, I know where I'll go if it does. Thanks for asking my thoughts
7/1/2017
Teaoni S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great fast efficient service... kept me informed every step of the way... didn't perform extra work on flaws the noticed without consent...
Finished up 24 hours earlier than initial eta of finishing....
Over all courteous and a pleasure to work with
6/30/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Honda
Have used Service King twice, both times at the Lafayette location. Staff were excellent as was the work. Very satisfied.
6/29/2017
Shara L. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far so good. Battery was low but it's holding a better charge now. We will see in the morning if it's still good.
6/29/2017
Diana S. VERIFIED CUSTOMER
Vehicle Make : Audi
My fear, having a matte grey car, was that the paint wouldn't match after the repairs. It matches PERFECTLY! I am so happy to have my car back to looking new again!
Everyone I dealt with was knowledgeable and helpful.
6/23/2017
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We have never experienced such professionalism and great communication. The staff were all amazing. We are very satisfied and will definitely use you again and recommend to our friends. Thank you!!
6/15/2017
Reginald F. VERIFIED CUSTOMER
Vehicle Make : Buick
Did a great job of keeping me updated and work on vehicle looked great.
6/12/2017
Carla M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John stayed late to help my schedule so I could pick up my vehicle. I appreciate it!
6/10/2017
Rita M. VERIFIED CUSTOMER
Vehicle Make : Kia
Marvelous Job. Very Satisfied !!!
6/1/2017
Terrence Or. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done!
6/1/2017
Nelson W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done the service I received from the time I came thru the door the service was very professional and the staff was great to me and I new that I was in good hand thank you again,
5/20/2017
Justin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
5/18/2017
Glenn W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good work I would recommend them to anyone who ask. Very good job I couldn't notice wher the damage was
5/13/2017
Tatianna S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service I received was great! I would recommend this servicekibg.
5/13/2017
Doug W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John and lynn were fantastic.Best experience i have ever had with any business.John kept me fully updated through out the entire time. Five stars.