Was told originally take 7 days to complete work, and cost would be around $ 3,700. After authorized work received email that would be 10 days which was ok, but took 15 days. When I received invoice was $ 9,700 non of the additional cost were communicated to me in advanced or authorized by me. I would have got other quotes. I am not sure additional work was needed. I will be reporting this to my insurance company and Better Business Bureau
6/15/2016
Shonda Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was very professional yet personable. I had timely updates on the status of my vehicle. An all around good experience.
6/10/2016
Robert V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Short story iloved everything about your company great job
6/8/2016
Steve J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the updates that I received by text.
I always knew what stage of repair my truck was in.
5/24/2016
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The bumper doesn't fit, paint doesn't match, car appears to have been wet sanded and body is now dull with no metalic flake showing. Touch up paint was applied to several areas in a different color, bumper was painted on body leaving tape marks, areas of dirt were painted over. When i disputed touch up paint on door the rep attempted to bully/intimidate me from notifying my insurance company.
5/13/2016
Christie R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent, timely service.
5/13/2016
Angel D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciate the text updates, quick repairs, easy to understand explanation, and warranty. Thank you!
4/29/2016
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Your communication throughout the process via text was outstanding.
4/14/2016
April B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Thank you for a job well done!
4/12/2016
Rick W. VERIFIED CUSTOMER
Vehicle Make : Honda
Russ was awesome! I will do business there again.
4/7/2016
Sonya D. VERIFIED CUSTOMER
Vehicle Make : Mazda
It took 3 entire weeks for them to repair my car. They constantly changed the dates they agreed to get it back. I'm very unhappy with the amount of time. It was way more reasonable than what should be expected with that type of repair. Very unhappy.
3/31/2016
Heidi L. VERIFIED CUSTOMER
Vehicle Make : Saturn
It was pretty much painless. The car was amazingly clean. Communication was great. Questions were always answered quickly.
3/25/2016
Clay H. VERIFIED CUSTOMER
Vehicle Make : Ford
Would rather be able to deal with the shop instead of corporate office.
3/25/2016
Christy J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks great and everyone I spoke with was super nice
3/24/2016
Kristie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome!!!!!
3/11/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Acura
The team was helpful and available to me. They are going the extra mile to ensure my satisfaction and that I am taken care of. Excellent service
2/26/2016
Babatunde S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I don't know who to blame if the insurance or service king for the late repair
2/25/2016
Tim D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much. The updating texts were wonderful!
2/13/2016
Ginger A. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the fact that my repairs were done ahead of schedule and that my van looked so good when I picked it up. The cleanup job was a big bonus!
2/11/2016
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I dealt with at Service King was friendly. My car bumper is perfect! Hopefully I won't have to but if I ever need body work, I will certainly go back!