I am very satisfied with my car repair. Everyone was very pleasant and answered any question I had. I appreciated the daily updates. The customer service of Ms. Tina was absolutely the greatest. Thank you again.
11/11/2016
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job done very good great customer service I am very happy.
11/11/2016
Demondria R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My check engine light is on. I was told to just take it to firestone to have it cut off like it's no big deal and they would do it for free which they didn't The most important one of all my grill was CHROME upon Service King receiving it. I was given it back BLACK. No one thought to call me to inform me that you guys are not able to get the chrome grill replaced. I felt the customer service was poor. I stopped in the Madison location where my car was sent from Antioch to be fixed. The front desk lady informed Tina I was there and she just said ok, instead of her coming out from her office to greet me I had to stand in the lobby and speak to her from there.
11/7/2016
Bobby T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work on my truck was done in a timely manner and I was satisfied with the results. Great job.
Bobby l Tubbs
11/5/2016
William V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Went above and beyond to get my truck fixed.
11/5/2016
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for making my new-to-me car look like new again after somebody ran into it!
10/28/2016
Brittany D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tina, my service advisor was AMAZING! She texted me and called me through the whole process. I was not worried about the care of my care best I felt secure I would definitely take my car back again! Thanks Tina and Service King.
10/26/2016
Dian P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service and results
10/17/2016
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Kia
This was the most painless repair of a car, an item or even situation I have ever experienced. Service King did an awesome job. Would highly recommend them. Thank you!
10/12/2016
Vanna D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr Wallace is very polite ! He kept me update on the progress of the car!! Excellent customer service ! I will definitely recommend Service King to friends and family!
10/8/2016
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best body experience ever!
10/8/2016
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was timely and I was aware of every step of the process. My service rep went above and beyond to make sure my vehicle would be in top condition when it was finished. Manny Colon and the team at the Rivergate location are a top class team
10/3/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Your employees were wonderful, very friendly. The work was done in such a timely manner actually sooner than expected. And I have to say the license plate is a Marine Corps Vet plate and it was bent up bad. That plate looks brand new and the bumper looks very good as well. But my husband just knew he was going to have to get a new plate and he was very happy with all the work. So thank you so much. I can say I would recommend the Madison location to anyone that will listen. So thank you so very much.
The Kennedy's
10/1/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Put the wrong bumber on my car. Cost me an extra $100 in rental car fees while they refixed it.
9/29/2016
Troy W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tina and the Lady at the front desk were the sweetest and kindest women I've ever met. They kept me informed every step of the way and I never had to worry about what part of the process my car was at. Thanks for an easy car repair experience.
Thanks to Tina and her crew for professional work they provided to me.
9/22/2016
Cortney F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was referred by my roommate, as well as a former co-worker who had just had her car repaired at the same location. Awesome staff, and everything looks great!
9/16/2016
Greg S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tina was amazing..kept in contact with me the entire time.. I definitely would bring my car back here.. hopefully won't have to but if I did this would be the place..
9/15/2016
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Honda
Tina was very helpful in getting the repairs done in a timely manner on our Honda-Civic, the car was also nice and clean when we picked it up thanks for your help Tina- Duke Sutherland