Addison was wonderful in all ways. They made the entire process very easy and I was impressed with the amount of communication I received as regular updates about my car. And I received my car back earlier than expected which was a bonus. Thank you so much to Joe and everyone in the front office who helped!
2/12/2018
Claire I. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for the speedy work and frequent text check ins!!
2/9/2018
Steve M. VERIFIED CUSTOMER
Vehicle Make : Saab
Great job.......
1/26/2018
Mary O. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looked great and everyone I dealt was so nice and helpful. Can't day enough good things about Addison
1/24/2018
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, great service. Always heard you shouldn’t trust you mechanic and Addison Auto proved that wrong!
1/6/2018
Jordan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Completed on time, good communication, car looks great!
1/6/2018
William O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe was superb as were the front staff. Joe went more than the extra mile and he was the complete pro.
12/28/2017
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The only thing I noticed after leaving was my right blinker indicator moves a lot faster than the left when when activated. The light on the right front blinker is also out. I am wondering if some wiring may have got changed slightly when they installed the electric rear view mirror. Can we schedule a time for me to bring it in and have a technition to look at it?
12/23/2017
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service is seriously lacking, it isn't helpful to send notifications via text email or phone only when things are running on time but fail to keep in contact when the car is delayed.
12/16/2017
Madalyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was well done and we were apprised of the status regularly. Our car was done sooner than originally estimated.
11/8/2017
Richard C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent experience. They were prompt, did an outstanding job and communicated very well. I would use them again and refer friends and family.
10/27/2017
Sylvia T. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome
10/26/2017
Pablo Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Amazing job Team! We could be happier with your professionalism and great customer service. You will now be our go to auto body shop.
10/17/2017
Catherine S. VERIFIED CUSTOMER
Vehicle Make : Ford
I received three or four phone calls while my car was there updating me on it status – that was amazing. I also received my car one week earlier than expected also amazing I highly recommend this company
9/30/2017
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Audi
I picked Addison because you assured me that the timeline for hail repair was not as long as other options I had available but I could not use you unless I had my insurance cut you a check. Then days before my scheduled appt you postponed a full month. Beyond that I am satisfied with the service.
9/22/2017
Dykstra.karen Dykstra,wayne. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very happy with the work done.Very nice people.If I need my truck or car fixed i would come back here.I will tell friends to go to Addison.
9/22/2017
Joann F. VERIFIED CUSTOMER
Vehicle Make : Subaru
So far, I am completely satisfied. The tech did a great job! And Brenda was great communicating with me. Thank you!
9/15/2017
Simona Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had some nicks in the new bumper panels from installation, but Josh said that iit can't be perfect. I'm not sure about that, but otherwise I am very happy with the repair service.
9/7/2017
Lynne O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Erin & Brenda were friendly & efficient at all times. They communicated & kept me up to date at all times. They even took care of getting my rental car returned. My car was completed in 8 days! Outstanding service. Thank you
7/29/2017
Dana C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for restoring my car back to it's original condition!