2nd time my family has used Abra after an auto accident and both times we have been more than satisfied with the quality of service and the work performed.
10/19/2018
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied with the work in having my vehicle looks like it just rolled off the showroom floor the team there did a great job thank you to all
10/18/2018
Lori G. VERIFIED CUSTOMER
Vehicle Make : Honda
The team that was put together to work on my car was amazing from when I walked in the door till I walked out with my car fixed. The process was very smooth with constant updates I couldn’t be happier with the results.... thanks abra
10/18/2018
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
10/15/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle was brought in with the exhaust system having been ripped out and the right rear bumper /quarter panel torn loose. The vehicle I picked up looks like it has never been damaged and runs perfectly. I was kept updated, via text, on a daily basis regarding the process of the repair. Next, in my excitement to retrieve my vehicle when it was ready, I arrived at Abra approximately (but unintentionally) 30 minutes before the business opened for the day and was helped immediately despite the person not knowing that I had come from an hour and a half away and would have to make the return trip. Finally, I was offered to leave my rental vehicle from Enterprise at Abra to be picked up later. I didn't take advantage of this but it would have been an unexpected convenience had I been making the trip alone. All in all, my experience was great. I wish Abra had a location in Columbus, GA, where I live.
10/14/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Kia
Jeridiah was very helpful and had great
Follow up and got the repair done a few
Days before expected
10/14/2018
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very pleased with my expierence with Abra from the day I dropped it off until I picked it up. They kept me well informed on the progress of my vehicle on a daily basis. I would highly recommend Abra to everyone I know. They're simply the best. And Maurice is a jewel. Thanks again!!!
10/13/2018
Lola U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The general manager was very rude and nasty plus he told me that he couldn’t completely fix my car. Therefore my car still isn’t fixed and now it has other marks on it. I’m very dissatisfied with ABRA.
10/13/2018
Linda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I’m so pleased with the repair work done to my vehicle and I was really and truly pleased with Maurice. He is such a businessman and he kept me informed of my repairs. I will choose you all again thanks very much you have gotten another future customer.
10/12/2018
Jody W. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks great! I would highly recommend Abra to my friends and family!
10/12/2018
Chris E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful job to all the staff...
10/9/2018
Charles H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My experience with Abra has been one that I'll remember. I'll definitely recommend this shop to anyone looking for quality service, and excellent customer service.
10/9/2018
Anesa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and attention to detail
10/9/2018
Alfonte T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you
10/7/2018
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Ford
The shop was very responsive from the moment I walked in the door. They were prepared for me with all the USAA documents readily available. They listened to my concerns, kept me updated on repair status, and my vehicle was beautifully detailed when I went to pick it up. I like the text updates with their automated system and the repair portfolio that was provided in an organized folder. I’ve had several mad experiences with shops in the area but I did not have a single issue with the Abra staff or quality of work!!
10/6/2018
Ruth W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amber was excellent in reassuring me my car was in good hands and Abra would do me right...as though my car was my baby. I love her attitude! Give her a raise Abra!!! ????????
10/6/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly, helpful and professional team. It was such a pleasant experience despite having to go through the trouble of needing a car repair after an accident, Abra team made sure the process went smoothly. From needing to arrange my car rental to returning my car rental, I was truly impressed how customer oriented everybody was. Jerediah kept us up to date throughout the process plus we enjoyed the friendly text message updates from Abra. So far the friendliest updates we've ever gotten. To read that our car is happy made us laugh! Thank you!
10/6/2018
Andy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Personal service
10/3/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Kia
Polite, pleasant and knowledgeable people. They completed repairs in a timely manner and kept us updated and informed. Great service.
10/3/2018
Daryl Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was excellent but the paint is a little too dark and doesn’t match the rest of the vehicle.