Customer service could have been better. Wrong part ordered longer wait time, longer on rental, more $. Nothing offered to compensate. Updates sporadic, claim due to a full voice-mail box. All calls are recorded showing not as many calls made by Abra as claimed. Game playing. I will drive to West Allis location next time, if ever there will be.
5/12/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I picked my truck up the one black mark on my left side truck I pointed out to be fixed with the rest of damage wasn't done and on the same side of truck got scratch while it was there and drivers door switch that rolls windows up and down is not properly assembled
5/12/2016
Christi K. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing job!!! Great communication throughout and the car looks better than before! Would definitely recommend and would go back in a heartbeat should the need arise.
5/10/2016
Rolonda C. VERIFIED CUSTOMER
Vehicle Make : Honda
I just got my vehicle back today. So far so good
5/6/2016
Joann C. VERIFIED CUSTOMER
Vehicle Make : Nissan
In addition to excellent repair work, I like how the car was so clean inside and outside.
5/5/2016
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the drop off and pick up service. My compliments to Felix and the rest of the staff
5/4/2016
Sean C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very fast and friendly service. I received frequent updates about the status of my repairs, and the ABRA team even saved me money from what my insurance had estimated.
5/4/2016
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My van looked fantastic - better than I hoped for. Thanks!
4/29/2016
Nina D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great Job, I wish I had took pictures of my car while it was damaged so I could share with everyone the before & after ABRA, Thank you guys very much for your hard work!!
4/29/2016
Christine M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
4/28/2016
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfy with my car. I will always recommend this company over any company. You guys are the best
4/27/2016
Tracee B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks so much, you kept this simple and easy, a little delay with getting parts but thats not your fault. Between Allstate, Abra and Enterprise you made this as painless as could be.
4/23/2016
Nicole D. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeff and Tamica were fantastic and made the process as easy as possible
4/23/2016
Susan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and fast turnaround!
4/16/2016
Paula S. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far everything looks great. Bill has to drive to Madison on Sunday, so we will get a good check on the car.Bill and Paula S
4/16/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Honda
The work that was done was good. However, when I dropped off my car I waited 30 min for someone to assist me. There appeared to be a meeting going on and the meeting was more important than me the insured customer. Also. It seemed to take a long time for the repairs to be complete. All my damage was cosmetic and nothing major so it just seemed that there was no urgency to get my car back to me.
4/15/2016
Marcin P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and great customer service. I would definitely come back when additional repairs needed.
4/15/2016
Yeu H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for doing a great job. We really appreciate the Updates and you all working to get us our car before we leave to go out of town.