The staff did a good job on my van. They are very helpful.
10/24/2014
Jess M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work
10/14/2014
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was not happy with what I perceived as a lack of urgency.
I also thought the shop mgr 'Joe" basically called me a liar when he said that the car had been in other accidents and that the chipped tail light was not his fault for missing it.
Overall I was not happy with the service and I will be putting my complaints in writing to State Farm to advise them of my dissatisfaction with the service.
10/11/2014
Carolynn G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Over the years I've had the opportunity to have ABRA service my Lexus vehicles on a number of occasions. I wouldn't trust my car's body work to anyone else. Your attention to customer service is highly regarded and appreciated. ABRA consistantly prevents an already unpleasant situtation (needed body work) from becoming even worse. As always, a pleasure doing business with you. Thanks for everything. Don
10/10/2014
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the team keeping me in the loop through text, email, and voicemail the entire time they had my vehicle for repairs
10/3/2014
Kathyrn H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was repaired in record time, less than two days and the staff made the process effortless. The detailing of my car inside and out was the icing on the cake.
10/1/2014
Harold B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was great, the only issue was receiving a dirty car rental from enterprise
9/30/2014
Robert B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice staff. Job done quickly and efficiently. A plus.
9/26/2014
Jayne A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was very impressed with your communication. Between phone calls and emails you kept me up to date on my car's repair progress. Your staff is knowledgeable and friendly.
9/13/2014
Janice K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have been coming to Abra Auto for many years and know I will get great service and repairs..Thank you all for being there and helping us when the time arrives for car care.
9/9/2014
Brian D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and updates on the status of the repairs.
9/4/2014
Dan M. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was great, good peopleto work with. I was disappointed with the detailing part, that I paid extra for. I had to vacuum part of vehicle and also wash the front inside window shield. I would recommend them to others.
8/28/2014
Robert B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was friendly and courteous. They kept us up to date on everything, and even had our car done ahead of time. Simply wonderful people.
8/23/2014
Mary F. VERIFIED CUSTOMER
Vehicle Make : Nissan
We very much appreciate the excellent customer service and capable repair expertise.
8/22/2014
Glenn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra was very professional and efficient. The employees were terrific.
8/21/2014
Dave S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very impressed with the quality of the workmanship. My car looked just like it when I bought the car from the dealership. Keep-up the good work. ABRA was an excellent experience !!
8/12/2014
Dolan P. VERIFIED CUSTOMER
Vehicle Make : Ford
Too many e-mails
8/11/2014
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated all the communication and information. The repairs look great and it was done way more quickly than I anticipated.
8/5/2014
Laura B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Joe was awesome, estimate to final product he told me exactly what would happen and there were no surpises. What he told me is exactly what happened thought the process.
Michelle checked me in super fast and friendly. I was in and out in no time!
Molly checked me back into my car and again- fast and friendly! I couldn't believe how little time it took.
I told them the one thing I was going to miss was the updates via text- no joke I really enjoyed them. It was like checking in with your child at daycare lol
Thanks again team Abra!
7/31/2014
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like getting texts updates on my car. It helped me plan other activities in my day.