Everything and everyone was great except, I was told that the white scuff paint on the driver side in front would be taken care of at no cost. I don't know how it was missed, I didn't notice it when Jacqueline and i looked at it only because I was surprised how well the job was done on the hood with repairing the rust.
If there is a way that I can come back and get that taken care of, I will definitely give you guys a better score and will definitely come back for other services.
3/27/2015
Martin B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the attention to detail super clean condition the van came back in. The daily updates were great, but they failed to review the updated estimate with me - especially important because it was ****,500 more than the initial estimate.
3/26/2015
Richard J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Incredibly friendly and professional staff! I will be back if I need repairs in the future.
3/15/2015
Erin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great and exceeded expectations. Great service and support from beginning to end
3/12/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great they did a nice job taking care of me :)
2/18/2015
Laura N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car was fixed in a timely manner and looks great!
2/11/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job
2/3/2015
Meggan K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very nice!
1/24/2015
**** H. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took kind of long and the tail light failure light is on and the gas cap is not attached to fuel door.
1/10/2015
Jenny Z. VERIFIED CUSTOMER
Vehicle Make : Scion
Everything was done in a timely manner! Everyone I spoke to was very professional. Jacqueline Gritzuk helped me the whole way through and helped me understand the process! Great job!
1/8/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I question why you had me bring the veh in when I did? The key was broken and the replacement key doesn't work and the interior of my car is disgusting it would have been better had you left it alone and I personally didn't appreciate all of the contacts a waste of my time and yours.
12/24/2014
Lori L. VERIFIED CUSTOMER
Vehicle Make : Mercury
Great customer service and follow-up with me to make sure I knew how the repairs where going
12/7/2014
Karen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a great job! I'll be sure to refer highly!
11/24/2014
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Honda
Jackie was great and keept me informed with all that was happening. Work was completed quickly.
11/21/2014
Pat F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Both my sister and I had our vehicles repaired in different weeks. Both times our vehicles were repaired and delivered a day before we expected them to be. Thank you for making the repair process so quick and painless.
11/7/2014
Edric Donal. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and top notch customer service!
10/31/2014
Donald N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great all the way around
10/30/2014
Penny J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like new. I am so glad I had the few scratches and rust spots fixed at Abra. Your service and staff are tops. I will surely recommend you to others needing your services.
10/29/2014
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Mercury
The body work was absolutely perfect, my vehicle looks incredible. The staff was also wonderful with their updates and helpfulness. I was impressed by the detailing of the inside of my car as well.
I was not happy that after picking up my vehicle the alignment was noticably off. It was not like that when I dropped it off and I wish that Abra had done a drive of the car before starting the body work.
10/27/2014
Norm S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done and a very courteous staff! Will come back in the future if needed!
Thanks,
Kim Butterbach and Norm S