Job well done. Your services were very much appreciated.
11/28/2016
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm very grateful for the flexibility ABRA was able to help us out with-moving the car to Waukesha from Madison and then delivering the car to my Mom's home. That was awesome!
I was however a little concerned with the service I got at the Madison location. The receptionist I was dealing with seemed to be a little scattered and distracted the day I dropped off the vehicle. I was a concerned that things would be missed. Paperwork that was dropped off was missing, she was pulled many different directions, and what should have taken minutes took almost an hour. I thought it was very frustrating and I could see the other people waiting were also upset.
I was a little disappointed that I had to bring the vehicle back because the doors didn't match up. I'm really surprised that it made it out of the shop like that. I noticed it when it was still on the flat bed truck. But, the fix was easy and quick.
Overall, I'm pleased with the final result and will call ABRA if I ever need repairs done to my vehicles.
Thanks!!!
11/28/2016
Ayrica U. VERIFIED CUSTOMER
Vehicle Make : Ford
From the moment I dropped off our vehicle I knew it would be in good hands! Katie and Molly kept me extremely informed throughout the process! I appreciate ALL of the amazing customer service at Abra! Our car looks brand new and they even cleaned the inside after it was fixed! Thank you, Abra in Waukesha!
11/20/2016
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great staff. Very helpful
11/16/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Dodge
ABRA did an excellent job repairing our vehicle. The staff was friendly and courteous and kept us informed through every step of the process. We highly recommend ABRA.
11/10/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great people. Nice work.
11/6/2016
Debra H. VERIFIED CUSTOMER
Vehicle Make : Buick
I specifically went out of my way to come to Abra because of the detailing of the inside of my vehicle. The repairs were done to satisfaction. The detailing was NOTHING special. My advice would to have the detailing WOW me like it did the last time. They never touched the dash, my windows were splattered with something. So to answer your question, regarding the repairs, were excellent. The special detailing (reason I chose Abra) was nothing special. Just my opinion. Your sales staff on the other hand were excellent!!!!!
11/4/2016
Gwendolyn A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm pleased with your performance. Thank You!
10/28/2016
Lynn S. VERIFIED CUSTOMER
Vehicle Make : BMW
You surpassed my expectations. Thank you.
10/23/2016
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work! Quality repair!
10/21/2016
Crossley E. VERIFIED CUSTOMER
Vehicle Make : Ford
Took longer than expected but work done was exceptional.
10/20/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Was told car was ready so I came in to pick up but actually it wasn't ready because the work wasn't checked for quality. The electronic door lock wasn't working. Then to worsen situation I was told no tech was there so I would have to come tomorrow. The technician should've checked door was fully functional. I know it was a simple mistake/problem but that's not the point, the point is Abra didn't recognize it , I did. You can't fix the fact that I had to come in twice to pick up car. Thank you for allowing me the opportunity to give feedback, unfortunately negative, and
no need to contact me because there is no way you'll be able to make me completely satisfied, what was done is done.
10/17/2016
Marie O. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was great. Very good experience.
10/16/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
the work was amazing..took very little time and the staff was very friendly!
10/15/2016
Jose M. VERIFIED CUSTOMER
Vehicle Make : Ford
friendly people
10/14/2016
Tess C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The front of my car looks brand new!
10/13/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked the updates on the progress. It's showroom new again! Everyone was helpful in the process.
10/8/2016
Tim &. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved the constant updates and communication. Molly was great so nice. The best part was having you finish my truck earlier than we thought!!