Don was very knowledgeable and took the time to explain everything from begaining to the end. I appreciated the text message updates that I received. The whole experience was very satisfying.
12/7/2018
Jane A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were done promptly and we were kept informed about the progress. The car now looks great!
12/1/2018
Judith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer services I received were fantastic. Kept me updated at all times. Would recommend Abra to everyone! Judi ****
11/10/2018
Glen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional job well done. Thank you!
11/6/2018
Patrick K. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was extremely helpful and the repairs were done in a quick and timely matter. The staff kept in constant to keep us up to date on what was happening with our car. We are very pleased with everything!!
10/11/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at ABRA Nee Berlin is always fantastic! We have used you for several repairs and are always satisfied. I really like the fact that I am still dealing with some of the same employees I was several years ago when our first collision happened. When I don’t recognize anyone at a business each time I go in I’m probably not going to keep trusting them with such a high value item. And although the cars always look great when we get them back, the highest value items are the people going in the cars. I have confidence my family will be safe in our vehicles when we pick them up.
9/29/2018
Ken C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The experience was completely painless. All the staff were very friendly and helpful. Special shout out for Sam and Don. They are perfect contacts.
9/21/2018
Alyssa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was very quick fix. Everyone was very nice and I got updates frequently.
9/21/2018
Peter J. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for repairing my daughter’s car so quickly!
9/19/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very helpful and friendly. The whole process was made very easy. The work was done quicker than expected and looks great.
8/16/2018
Kristen G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated all the communication I received, along with prompt and thorough service. I will only use Abra in the future and will recommend it to others.
8/1/2018
Talisha A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was completely satisfied with everything. The updates the overall experience was amazing. My car looked so great when they were done. Couldn’t have asked for a better place to take my vehicle. Thank you and keep up the good work.
7/27/2018
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Honda
They were so informative everyday...they were also very pleasant and went over and beyond to make sure my car was as good as new. I appreciate everything they did! Abra has an outstanding staff and I'm extremely grateful for everything!
7/26/2018
Aleese K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good experience thank you
7/19/2018
Jeannette W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your quality **** and you **** up my car.
7/14/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff were responsive and friendly and explained the timeline and process very well. The work itself was flawless and done with great attention and high standards.
7/13/2018
Anne G. VERIFIED CUSTOMER
Vehicle Make : Ford
The Abra team had impeccable communication and customer service. The only thing that I would write negative about my experience was that during the accident I had some coffee spill on my center console and passenger side area. I was told by the Abra team that it would be cleaned up, but when I picked my car up I saw the coffee was all still there and has now stained my upholstery. However the repair itself to the damage to the car was done beautifully and I was very satisfied with the communication and professionalism that the team had throughout the whole process. I was very satisfied with my experience and would recommend them to anyone
7/10/2018
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kelly and her team were wonderful. Kept me so well informed thru the whole process. I could not have asked for better service. A+, 5 stars,11 out of 10 rating.
7/8/2018
Melissa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely impressed with Abra. They kept me informed the whole time and my car looks great!!
6/30/2018
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Abra was very solicitous to my needs after a freak accident on the expressway. They did an awesome job fixing the car! Not only that, but more importantly, the people that assisted me were very kind and understanding. They went out of their way to make this a pleasant experience for me. The car is running fine and you would never know that I was hit by a semi-truck tread Tire going 65 miles an hour. All in all, I would recommend Abra to everyone I know. And a special thanks to Kelly in the New Berlin office who really really was outstanding! She deserves the extra accolades!! Don't be fooled, despite high technology it is really the personal touch that makes all the difference in the world! And it was her attitude to pleasing the customer that really won me over! She's a keeper!!! She's very professional yet very kind and has empathy for others! Congratulations to Kelly and Abra for pleasing the customer!