Courteous, on time and everything repaired was done right!
1/15/2015
Paul J. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I'd appreciate text updates with practical information rather than cute msgs like "until your car comes home ". Otherwise a great experience.
1/14/2015
Suzanne D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly, helpful and professional. Very quick repairs and it looks great!
1/13/2015
Yezdi G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience
Prompt
Thorough
Great service
1/9/2015
Milton J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The personal touch provided me by abra staff made me beleive that they took pride in providing me with the best of care in the repair of my vehice. I really appreciate the service provided me. Milton J
1/1/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Ashley was a 10!
12/18/2014
Germaine H. VERIFIED CUSTOMER
Vehicle Make : Honda
Locally the experience was excellent. The person who called from corporate to make the appointment insisted that I, as policy holder, was the only person who could deliver the car to be repaired. The car was drivable, with minimal damage from hitting a deer and I really needed it for the two days before I was to enter the hospital for knee surgery. But he insisted that I could not delegate the delivery to my son and there was no way to accommodate me. That was hard to believe and very inconvenient. The local ABRA did allow my son to pick up the car today because I will not be driving for 6 weeks and am still in a rehab facility.
12/7/2014
Sandy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful; great communication. Painless process. Great work. Thank you!!
12/5/2014
Jordan W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communication, speedy service, cleaned my enitire car. Great great stuff
12/3/2014
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job and went the extra mile to make sure my car was repaired correctly. They were also able to do my repairs quickly.
11/22/2014
Eric H. VERIFIED CUSTOMER
Vehicle Make : Ford
It would've been nice to get an estimate amount of time my repairs would take including getting the insurance rep out to approve the work. I was surprised that when I couldn't schedule an appointment to bring in my car till Tuesday that the insurance rep didn't approve you to work on it till Friday. The work looks great, the amount of time it took just surprised me.
11/22/2014
Judy T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was so VERY pleased with the outstanding customer service! Ashley and team kept me up to date WITHOUT me making one call to them! The staff was respectful, kind and efficient. The repair work was efficient and perfect! We need the business world to use your customer service program plan as a model! I would highly recommend your company.
11/20/2014
George E. VERIFIED CUSTOMER
Vehicle Make : Ford
Our customer service manager Nate worked with us to get the best results for our car as there were minor problems with the first attempt to repair the dent. Although it costs us more then originally estimated Nate explained fully what happened and then worked with us to keep the cost down. The finished product was like the dent never happened which made for a happy wife as it was her car!
11/14/2014
Cwo Diana. VERIFIED CUSTOMER
Vehicle Make : Fiat
Good job. Communicated well.
11/11/2014
Bobbie F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with the repairs, and was satisfied with all the people that helped guide me through the process.
11/8/2014
Brian M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome job and really appreciate the updates with regards to my car's progress
11/7/2014
Kevin Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed during the entire process and the work performed looks outstanding. I will certainly recommend to others.
11/7/2014
Antoinette K. VERIFIED CUSTOMER
Vehicle Make : Ford
What a wonderful experience. Ashley and Heather were fantastic. Their customer service was top notch! I would recommend Abra to anyone that ever needed car repair. Thanks Abra!!!
11/3/2014
Larry B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I liked that you all kept me informed step by step and the end results were very nice. Thank you, thank you, thank you.
11/1/2014
Jackie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As my husband said...there are places that talk about "good service" and then there are places like yours who DO good service. ABRA is the extreme of efficiency! thank you!