Your employees are very professional and courteous. They keep you well informed on the progress with your vehicle. I was surprised how quickly my vehicle was repaired. The service manager Dan at the New Berlin location went out of his way to accommodate and even stayed late so I could pick up my vehicle. He helped remove my car seat as well. Dean at Dousman was really on top of things and made sure every last detail was completed. I was very impressed with how smooth the whole process went. Thanks so much!
7/15/2015
Brian W. VERIFIED CUSTOMER
Vehicle Make : Honda
I can't believe how quickly you were able to fix my car. I am very impressed with the quality of the work - the car looks good. I also appreciated that Dean (?) wanted to inspect the car to make sure it was safe for my daughter to drive it prior to the scheduled appointment. I appreciate Abra caring that much about our safety. Also - I like the frequent updates - that really helps me know that you guys are focused on getting my car finished. Great job! Brian W
7/15/2015
Bienvenido R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really enjoyed getting regular updates
7/12/2015
Paula B. VERIFIED CUSTOMER
Vehicle Make : Volvo
We were very impressed with the workmanship, communications and results of our car repair. This is a top notch company. Ashley did a great job keeping us updated and going through and explaining all the paperwork and walking through the process and car inspections. Nathan did a great job communicating and going through the estimate, putting things together, etc. All involved in the repair did a fantastic job. I've told several people at work already to take their cars to you should they need any bodywork done!
7/10/2015
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am responding to you because the car is actually my vehicle and so I had all of the personal contact with your business. Joe drives a truck.
Everyone I had contact with was very customer oriented and very friendly. They were anxious to please. The work was done on a very prompt basis. I did not expect it to be done that quickly. I was very pleased with the results. It looks good as new. I was also very pleasantly surprised at how clean the inside of my vehicle was. Thank you very much. It had really been bothering me.
I was very pleased with the entire experience.
7/10/2015
Emma P. VERIFIED CUSTOMER
Vehicle Make : Honda
I brought my car to Abra Auto Body in Delafield and they did an amazing job! Not only did they fix my trunk and door, but they did so in less than a day! They were in contact with me throughout the day, keeping me informed of the cost and time-frame for my repairs and were SO easy to deal with and exceptionally friendly! I'll never take my car anywhere else!
7/6/2015
Dorothy A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank y'all so much for the feedback you consistently provided throughout the process. Your friendly customer service and thorough work on my vehicle was much appreciated during such a stressful time!
7/6/2015
Bob Z. VERIFIED CUSTOMER
Vehicle Make : GMC
It was great to hear the daily updates. Everyone was so helpful and kind. Thanks so much for all the help you gave us. Our vehicle looks great.
7/3/2015
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The personal service was above and beyond what I expected. Thank you. And I am extremely pleased with the fit and finish of the work performed.
7/2/2015
Jean M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ashley was excellent
7/2/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I dealt with Ashley and Nate. Both were very pleasant to work with and professional in their actions. I was always kept up to date on my repairs and was informed when there were changes to my estimate. My vehicle looks great and I appreciate it being cleaned. Great Job!
6/30/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was done at Abra in Delafield. When I got the car back the car was as good as new. The work and workmanship was outstanding. I would also like to tell you what an outstanding job Ashley and Nate did explaining what was needed to be done and what problems they encountered. I would recommend Abra to my family and friends. Great job!!!!! And Thank You.
6/26/2015
Mairiam L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You're staff couldn't have been nicer! I was kept in the loop about my car repair. Everything went very smoothly.
6/22/2015
Annette S. VERIFIED CUSTOMER
Vehicle Make : Honda
The people at Abra at the Delafield, WI office are very professional and courteous. I worked with Nate and Ashley. I was thrilled to have my car back one day early.
6/18/2015
Mary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved that I was updated on repair progress.
Everyone went above and beyond customer service.
Keep up the great work.
I have told a lot of people about you.
Thanks so much
6/15/2015
Joan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the professional way that everything was handled.
My car looks great and was finished in a short amount of time. I loved the
Service where Don gave me a ride home after I dropped my car off. Every one was nice and it was great dealing with Abra Auto Body and Glass. I will always
refer people to call Abra. Thank you, Joan C
6/12/2015
Tom L. VERIFIED CUSTOMER
Vehicle Make : Acura
I have used your Delafield shop twice before so I knew I would get a top notch effort and a really good looking car in return.
Nate and Ashley were on top of their game and available to answer any questions. I will be looking at the car for the next couple of days and I expect I will find NO DEFECTS.
when I stopped in to check on an additional area to be added to the original estimate, Dean took the time to explain the entire 'fix' and more. This just shows the commitment of the entire staff. Job Well Done!
Tom
6/10/2015
Joe S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt, flexible, professional. Thanks
6/5/2015
Trevor C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was informed the tech went above and beyond to repair my car and the Abra team in all was very helpful and friendly!! I would recommend anyone to this location!!
6/3/2015
Paul M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the quality of the work, the excellent customer service and the fast turnaround. Thank you!