The staff was so incredibly professional, made me feel comfortable, and answered all of my questions. I really appreciated the daily updates on the car, either via telephone call or text message. My car was rear ended by another driver and I felt very inconvenienced having to get repairs and a rental and so on. Abra was a one stop shop and took care of all of the tedious things related to the claim. I would recommend Abra 100% to anyone, specifically Allie and Jeremy at the West Allis, WI location.
2/11/2015
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Matrix looks great (and runs better?!?!). Tom
did an excellent job of keeping us informed as things moved along. The Chevy Cruze, with more "bells and whistles" than the Matrix has, from Enterprise was greatly appreciated.
Also appreciate ABRA handling all the paperwork. All in all, a stress free experience. Thank You,
George H. Berger
2/10/2015
Nageswarao K. VERIFIED CUSTOMER
Vehicle Make : Honda
You have a friendly professional team which did an excellent job of getting my car back to normal!
2/5/2015
Lee K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly people. Great communication. Smooth handling of the repairs.
2/2/2015
Karen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent experience from beginning to end.
2/1/2015
Alicia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and friendly faces.
1/30/2015
Lianna U. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service was updated regularly on process
1/30/2015
Karen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous staff. Prompt service.Great Communication. Great taste in rental cars. Very accommodating with job schedule and using the rental. No complaints. Very good service. Thank you for making my misfortune and inconvience very accommodating.
1/27/2015
Stuart R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
car looks great. Thanks so much.
1/21/2015
Nick R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very nice and helpful with the process and answering my questions.
1/18/2015
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very polite personnel. I was quoted a time the repair would take, it was even quicker. You can't beat that. Thank you
1/16/2015
Judith M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! It was very nice being kept informed of the job status.
1/15/2015
Micheal M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent work, outstanding service.
1/11/2015
Annette M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Working with **** was a pleasure. He helped me to feel comfotable and understood the importance for me to control costs
1/8/2015
Janice G. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire staff was friendly, knowledgeable and helpful. The repair looks good and we were kept up to date with regular phone calls. The only slightly negative comment is that the text message "updates" were not at all helpful. They were "fluffy" window dressing that actually detracted from the professional service that your staff worked hard to provide.
1/7/2015
Mike S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service....Don did an awesome job getting our Rav4 repaired. Thanks so much!
1/6/2015
**** E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks as good as new, and I have never seen it look so clean! The text messages were a great way to inform me about the status of my car, and everyone was very friendly. Thank you!
1/4/2015
Donald H. VERIFIED CUSTOMER
Vehicle Make : Honda
People were very friendly and very proficient.
Work was done faster than quoted.
Liked the fact the rental vehicle was available on site.