The car looks great. It took awhile but that’s understandable. Office staff was amazingly friendly and welcoming. Don was god at keeping me updated on the progress of my car and getting someone else to do it if he wasn’t able to. The only issue I had was when my car was returned it was full of some kind of residue/dust. I assume that can’t be avoided and it was clear they’d wiped the car down inside and out - maybe just offer a heads up as to what it is and that it may take time to come off complete. There was a residue on my windshield that made rain driving a bit perilous and took several runs of my wiper fluid and then gas station squeegee to remove. And like I said, it’s totally reasonable to me that it would be on the car, just wasn’t expecting it to be so hard to remove.
3/30/2019
Mary C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was impressed with how professional everyone was in keeping me informed of the progress being done on my vehicle and the timely manner it was done. Will definitely recommend your business to my friends and family. Customer service was beyond any I've experienced in a long time. Thank you for a job well done!
3/30/2019
Jose M. VERIFIED CUSTOMER
Vehicle Make : Kia
Really nice to have my vehicle tidied up inside and out as an extra bonus - above and beyond the prescribed repairs.
Obviously not Abra - but the rental vehicle provided by Enterprise smelled of stale cigarette smoke, which actually made my wife nauseous when she rode in it.
3/30/2019
Patty G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication
3/29/2019
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, friendly, and exceeded expectations
3/29/2019
Emily G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took longer then expected
3/28/2019
John S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly people and great work on my Jeep.
3/25/2019
Michael C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Daily updates on the car were much appreciated, and everyone was always friendly.
3/24/2019
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Brought the car in on Wednesday morning, was told that someone would call on Friday. Surprised to get call on Thursday saying that car would be done that afternoon! Car had been washed, cleaned inside, my windshield hasn't been this clean in ages! Very pleased all around. Would definitely recommend Abra to anyone I know that needs auto repairs.
3/24/2019
Karen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stacy helped tremendously. She is a gem.
3/23/2019
Edyliz A. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank You x the excellent work and for keep me posted every day in regarss of steps during the process
3/22/2019
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is the 2nd time we used the Abra on Greenfield Ave and we are thoroughly pleased with the amazing customer service, the way we got regular text updates and the professionalism of the entire team!
3/21/2019
Eric M. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very helpful and made the process extremely easy. Updates were very prompt. Well done.
The overall experience was outstanding. The office and shop staff were professional, friendly and answered all questions. The quality of work completed on my car was excellent. The entire staff - Teri, Kayla, James (Geico representative), Alex, Josh (Enterprise representative), and the body shop staff exceeded all expectations and went above and beyond. If we ever need body work on a vehicle this will definitely be our first choice. Thank you for an excellent experience!
3/16/2019
Kyle W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly, kept me updated, and made me feel comfortable, in an uncomfortable situation.
3/13/2019
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great quality work. Everyone I have dealt with was very courteous and provided me with very detailed updates and information regarding the repairs on my car. My car looked great. And I was very satisfied with the work done. I could not have picked a better place to handle my claims. Thank you.
3/12/2019
Ingrid D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They washed the interior of my car and I am really grateful for that
3/9/2019
Akente W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Friendly service. Excellent quality of work. I’ll defintiely recommend to friends and family