Everyone was very friendly and keeping me updated! :)
3/23/2015
Antonio M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was especially impressed with the courtesy, manners, availability and professionalism of your staff. Congratulations, ABRA!
3/21/2015
Janine L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the friendly customer service!
3/21/2015
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I did find an area on the bumper that was not painted correctly and looks like an air bubble popped. Very small.
3/21/2015
Angela M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you. I am completely pleased!
3/18/2015
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first experience having professional auto body work on any of my vehicles. The turnaround time was great and work done was fantastic. The status reports I found to be helpful as well.
The only minor critique would be having staff accustomed to hybrid vehicles as the insurance adjustor (non-Abra employee) accidentally left the vehicle on auxiliary--not knowing it was still on at the time of drop off. When I came to pick up during a separate instance, the battery was completely dead, leaving me to suspect that the auxiliary setting may have been accidentally left on again (I've never had to jump-start the vehicle in 6 years). Just a recommendation.
Otherwise, thank you for getting my vehicle up to par and I appreciate your hard work!
3/18/2015
Eliana D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!.. I was very satisfied with the work you guys have done.
3/17/2015
Kwongyee Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew and his team were very professional, understood the customer needs and provided the most cost effective solution for my car. Greatly appreciated and would definitely come back and recommend others for future business.
3/14/2015
Myrrh S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Body repair was excellent. Updates were great. Staff was professional and kind.
But, the engine light is on again which leads me to believe that the problem wasn't fixed...simply, the engine light was reset. I am not happy about this.
3/14/2015
Steven N. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire repair process was almost painless, thanks to having a GEICO insurance agent and an Enterprise car rental agent at your location when I delivered my truck. Then, after repairs were completed, I was again able to talk with the insurance agent and you contacted Enterprise to pick up the rental car. Thank you.
3/14/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The entire team was extremely helpful and friendly. Having an accident is unpleasant, but it is nice to know that the repair process won't be.
3/14/2015
Paul H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and excellent quality. Thanks
3/13/2015
Gail H. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was very helpful! Andrew was so very nice, and got the job done very quickly! I am very happy with the service and the text updates were an added bonus! Thank you so much!
3/13/2015
Ronnie C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the flexibility with working on the vehicle and keeping me informed on status.
3/13/2015
Sara C. VERIFIED CUSTOMER
Vehicle Make : Honda
Super easy and great staff! Car looks great!
3/13/2015
Gary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The efficiency was impressive. Process explained clearly.
3/11/2015
Tianqi P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fix my car within 2 days as well as wash it. Really appreciate that.
3/11/2015
Lois &. VERIFIED CUSTOMER
Vehicle Make : Subaru
From beginning to end my experience was 100% perfect. Scott was the epitome of the kind of employee that creates successful companies.
3/7/2015
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Ford
Once the vehicle is dropped off, I do not need constant updates. I just want to know when the vehicle repair will be completed & when it can be picked up.
3/7/2015
Danielle W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stayed very close to estimate. Quick service! Great people.