Andrew was great! He kept me informed every step of the way, and I really appreciated the daily phone update. Everyone I interacted with at Abra was friendly and professional and I couldn't be happier with the quality - and speed - of my repair. I really appreciated that Abra goes the extra mile and vacuumed the car and let me drop my rental off there and not at Enterprise. I will definitely be recommending your shop, and would not hesitate to use you for my auto repairs in the future.
4/10/2015
Ross B. VERIFIED CUSTOMER
Vehicle Make : Toyota
All conversations with Andrew and Paul were clear, concise and to the point, and all commitments were met.
Excellent support!
Thank you,
Ross B
4/9/2015
Duane S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks Andrew and crew for the excellent service and quick turn around.
4/9/2015
Brice R. VERIFIED CUSTOMER
Vehicle Make : Lexus
It would be nice if interim status updates were actually informative. Granted, this repair was a quick on, but at the end of the day when I dropped it off, there was no update on if everything was on track for completion the following day or if something had come up. The next morning, I had to call to determine if the vehicle would be done that day or not - and I found out that it was being cleaned. It seems like a few more interim status updates would help customers plan better.
4/6/2015
Erin R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the email/text updates and the fact that the price of the repair matched the estimate
4/5/2015
Joshua A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff were very friendly and kept regular updates. The work was done well and very quickly. I was very happy with the service I received.
4/4/2015
Cecilia F. VERIFIED CUSTOMER
Vehicle Make : Fiat
Scott Ackerman went above and beyond with my vehicle care. I always felt in the loop and made aware of what was happening to my vehicle. I felt valued as a customer and felt my car was in able hands. I would recommend Abra and Scott to all.
4/3/2015
Hajime Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
All well done even before the scheduled completion time.
4/2/2015
Kristine M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very timely and communicative. The job looks great.
4/2/2015
William A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great job done very swiftly. Quality work. Good updates and funny emails. Very friendly people.
4/2/2015
Gigi M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service!
4/2/2015
Ammar B. VERIFIED CUSTOMER
Vehicle Make : Honda
Best, reliable and quick repairs. Scott was awesome with his work in keeping me updated through out the repairing process
4/1/2015
Meenu V. VERIFIED CUSTOMER
Vehicle Make : Pontiac
They did a good job, car looks great. Julietta was really helpful and even stayed late as I could not come by 5.30. Awesome customer service. Thank you
4/1/2015
Kyle H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Process was easy. I was helped promptly
4/1/2015
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Scott, Lisa and Ann delivered great service.
4/1/2015
Raymond H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From Ann to Lisa to Andrew ,I truly felt as if they each cared about me & my situation as I did. Each person was friendly, knowledgable & helpful. I especially want to recognize Andrew as he want beyond my expectations!
Thanks!!
3/31/2015
Silvia M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The entire process was handled exceptionally well! In addition, everyone was so friendly and helpful. I would say that this was the best car repair experience I have ever had. Thank you so much!!
3/27/2015
Kazuko K. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you so much!
3/26/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. **** was wonderful.
3/26/2015
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Fiat
Julietta was awesome and kept me updated, I felt like I knew what was going on the entire time my car was in the shop. They also told me I had a burnt bulb and was able to fix that too which was great because I had no idea it was burnt out.