Besides doing a fantastic job fixing my car, I really appreciated how helpful EVERYONE that I talked to at Abra was. I had kind of a weird situation (two claims' worth of damaged being fixed), and they went the extra mile to accommodate everything and allow me to have both fixed at the same time. I was updated regularly on the progress of the repair, and everything was finished right when they said it would be. I worked mostly with Ann and Scott, and I'd like to recognize them in particular for their excellent service.
3/23/2016
Dawn F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your staff is so friendly and accommodating. On every level
From the woman who answered the phone to the young man who picked me up when I couldn't get a ride, everyone went above and beyond
3/19/2016
Richard K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff was friendly and explained the repair work. Everything went smoothly. The car looks like new. I am satisfied with the job done.
3/19/2016
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your employees were extra friendly and accommodating. They made an unpleasant task enjoyable. The work was very well done.
3/18/2016
Stanley V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent.
3/18/2016
Therese D. VERIFIED CUSTOMER
Vehicle Make : Honda
Helpful, friendly staff. Great repair as far as I can see! Thanks especially to Scott.
3/18/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work
3/18/2016
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like and trust the people at Abra to take care of my car and other take care of me!
3/17/2016
Sandra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast and professional!
3/17/2016
**** A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent workmanship. Work done quickly. If or when I need repair I'll be back!
3/15/2016
Helaine M. VERIFIED CUSTOMER
Vehicle Make : Nissan
So nice! My car looked great afterwards, aside from a few scratches I had not seen before
3/13/2016
Hafiz A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and job was well done. Thank you very much.
3/13/2016
Caroline W. VERIFIED CUSTOMER
Vehicle Make : Ford
We really appreciated the personal attention and how the staff were willing to accommodate us.
3/13/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally awesome device
Thank you.
So very pleased
Above and beyond great service
3/12/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and helpful. The repairs look good.
3/11/2016
Richard A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job well done and ahead of schedule.Pleasant people to deal with. My Dodge caravan looks like new. Thanks. R.F. Annen.
3/11/2016
Hai X. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
3/11/2016
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
repair appears to be well done and was done by promised day
3/10/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great how everything was arranged for me.
With ABRA, my insurance did not require an estimate and once I gave you the claim number, I didn't need to do any more with them.
ABRA also took care of arranging the rental car with Enterprise.
- I got pick up at the shop as soon as I dropped the car.
- Enterprise already had all my information. I just need to sign the form.
- I dropped the car at ABRA and didn't need to return to Enterprise.
ABRA suggested an Appearance Allowance that saved me 200 on the deductible.