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Real Reviews from VERIFIED CUSTOMERS
Susan T. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated the regular updates I received via email so I knew the progress of the repairs. I also appreciated the phone calls to also let me know the progress of the repairs.
12/12/2016
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you!
12/11/2016
Anders L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer Service was fantastic! Unfortunately, there is something wrong with the door they replaced, so I have to bring it back in to be fixed.
12/10/2016
Kelly P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were fantastic to work with!
12/9/2016
Glenda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
12/9/2016
Betty Or. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone at Abra were professional and pleasant From the time of the estimate to the pick up of our vehicle. Lisa at the front desk was especially helpful, willing to listen and treat all of the customers I saw her deal with, professionally and efficiently. I had a problem with Hertz rental and she helped me navigate the issue without Any negative words. Thank you for the workmanship with our Subaru Bill and Betty Rooks
12/9/2016
Natalia B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job! Thank you, thank you, thank you! !!
12/9/2016
Jaimie G. VERIFIED CUSTOMER
Vehicle Make : Range Rover
The process of repairing my vehicle was seamless. You kept in close contact with me and gave me an update on my car every day. I'm very happy with the services provided and will highly recommend you to anyone in need of repairs or services.
12/7/2016
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Tim was great! Very friendly and kept me updated.
12/6/2016
Lane R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience! Lisa R at the front desk in Madsison was always incredibly helpful and kind and organized, even in the midst of the crazy hail damage rush. She made my visits to abra enjoyable!!! Thanks to her and the great service at abra I would recommend to everyone. Thanks Lisa!! While it's never fun to get your car repaired I do look forward to coming back in the future!
12/6/2016
Brendon N. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair took 10 days longer than estimated (some of that was Thanksgiving but still quite over the estimate). This was made much worse by all the automated texts that Abra sends; those had no informative content and were mainly confusing. Then when I got the car back, the speaker in the area where my trunk was damaged was newly damaged from the repair process. Now I have to take more valuable time out of my workday to bring it in again. I can't even imagine recommending Abra to anybody.
12/5/2016
Carl R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took longer than expected.
12/2/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Acura
Juliette was great!
12/1/2016
Judy G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very pleased with your business. Excellent work and nice people going out of their way to assist me. Thank you. I would recommend your business to others.
12/1/2016
Maisa A. VERIFIED CUSTOMER
Vehicle Make : Honda
The only thing that i found to be bothersome is that the interior of the car smells havily of paint. Hopefully that will get better soon! Thank you for your service and for the constant updates! Best regards
11/30/2016
Douglas K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Scott was outstanding to work with. Thank you for the professional service.
11/30/2016
George K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair was done much faster than I anticipated which is definitely a plus. The quality of the repair was great as well. While I don't hope to have any future hail damage, I will definitely use Abra again.
11/30/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had total confidence in them.
11/25/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lisa is outstanding! She is professional, focused, considerate, And the consummate professional!
11/24/2016
Mason F. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was solid. Car looks brand new. Great customer service.
11/23/2016