Was disappointed that the repair took two days since the appt was made 10 days in advance .
3/18/2017
Frank K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
In and out on schedule. Great job
3/18/2017
Joy O. VERIFIED CUSTOMER
Vehicle Make : Toyota
They exceeded my expectations! Car was ready sooner than expected and I loved the texts!!
3/17/2017
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was terrific
3/17/2017
Charlotte J. VERIFIED CUSTOMER
Vehicle Make : Ford
Beautiful job and fast service. Very professional from start to finish.
3/17/2017
Allan L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ive used ABRA before and will do so, if necessary, again. They have done top-notch work.
3/16/2017
Craig P. VERIFIED CUSTOMER
Vehicle Make : Honda
Deanna and Eric were excellent in all facets.
3/16/2017
Diane K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and very helpful!
3/15/2017
Kathryn D. VERIFIED CUSTOMER
Vehicle Make : Buick
The work they did on my car was great, but my car was vandalized and towed in on a Saturday morning before they closed at noon. The next Monday I called in the morning and didn't talk to a person who knew something about my car till the third call on Moinday afternoon and she wasn't sure if my car was outside on the premises. It wads there and she promised to make sure my car got in the building, but this was upsetting because part of the car damage was the driver side window was shattered and the weather prediction was for storms, possible hail and extremely high wind warnings starting later that day. It was a good thing I didn't take for granted my car was already inside and I should not have had to ask someone to check to make sure it wasn't left outside with the shattered window to have further damage if it were to be left outside yet.
3/14/2017
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent work on my car,Great customer service, I rate the service a 12.
Thank you
3/14/2017
Leroy W. VERIFIED CUSTOMER
Vehicle Make : Honda
The ladies at the front desk were very nice and extremely helpful regarding providing information and being accommodating to the consumers. My person that I worked with was Tim, who was a very nice man that gave me a great walk thru of everything that will happen to my car.
3/13/2017
Joanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was really great dealing with you people!
3/11/2017
Evan N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great updates, great quality, great service. Consistently great!
3/11/2017
Cathy P. VERIFIED CUSTOMER
Vehicle Make : Acura
Team very friendly and accommodating. Clear with expectations and handled all communication when needed with insurance. Would have appreciated a more detailed explanation of damage and its repair during the time ABRA had the car. Car's repair and painting were perfect -- no indication of repair/repaint whatsoever. Undetectable damage and repaint. Total match.
Inside cleaning of car upon pickup was less than desirable. Outside cleaning was good.
3/11/2017
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so polite and efficient. Made sure to keep me updated during the 5 days was being repaired and the
rental car coordination went very smoothly also. Was very
pleased with outcome of repair and painting of my Camry.
Thanks and hope I don't have to see you again!!!lol
Jerry
3/11/2017
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done!
3/10/2017
Glen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Did great woRk. 100% satisfied
3/7/2017
John V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs made my car look like new again - appreciated the friendly people at the front desk and getting help setting up a rental car through Hertz. Made a complicated process feel very simple. Thanks a lot!
3/7/2017
Heather D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We were called and told we missed our appointment. We hadn't, it was scheduled for 2/28. I confirmed the scheduled date and when we arrived on2/28
we were not on the schedule and couldn't find our claim.
3/7/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciate Jim's communication, and attention to detail. I feel like he cares about the cars he's in charge of, as well as the customer.
Thank you!
Sarah Canon