Rebecca was great! Also friendly and explained everything thoroughly. We will definitely use ABRA again if we need repairs!
Thank you, Rebecca!
9/22/2018
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and responsive and timely. On top of that the work was excellent.
9/22/2018
Russell J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done
9/21/2018
Ken W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The woman at the front desk was very friendly and helpful. Tim was extremely friendly and helpful as well. You had to order additional parts that weren't originally anticipated, so it took an additional day for the repairs. I needed a car the night I had expected to get my car back, so Tim arranged for me to get an Enterprise car to use at no expense. Overall it was a VERY good experience and if needed, I will certainly use Abra again and recommend them to any of my friends.
9/20/2018
Gaurav D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My liner came off at 65 mph on the highway. The bumper was installed incorrectly. Mats were missing. The car still smells. And the registration and insurance paperwork cannot be found.
Very disappointed.
9/16/2018
Veronica Q. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ann is Fabulous! Everyone was friendly & helpful. I will highly recommend your services
9/14/2018
Laurie G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good work on my car, and great customer service! Lisa,especially, is awesome!!
9/14/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jim and his team were incredibly friendly and professional! They made us feel at home and comfortable handing my car over to them. From the moment we walked in we were greeted in a warm and kind manner and that passion showed throughout the entire duration of working together.
9/13/2018
Kairee K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the high level of customer communication Abra provided. Scott and James were great! Thanks for getting my mini (van) back to her shiny self????
9/11/2018
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job
8/26/2018
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent. Receptionist is fabulous. Car looks beautiful. Like that you cleaned it up
8/26/2018
Patrick S. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome service!
8/26/2018
Kelly O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott was excellent to work with. He comminicated each day and the discound on the enterprise remtal was terrific. Lisa at front desk is excellent. She makes you feel at home amd is extremely friendly amd caring. I delt lime scott xared about the entire process jefinnimg to end and he even gave me someextra paint and did an extra touch up for me on my lower doors where iasked anout the rust there. Great people, great job, i went back and told my office what a great jon you all did! Thank so much!
8/25/2018
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimate was well done; friendly, speedy and a accurate. The active repair work was done quickly and looks excellent. The car was ready when they said it would be, cleaned beautifully and repair terrific.
All the staff are super friendly and make what could be a nightmare process a pleasure.
8/23/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thrilled to have my baby back! And two days sooner than I expected. Thanks, to all for your great work and excellent customer service.
8/23/2018
William W. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very professional and helpful, from the initial check-in, followups and the checkout. The vehicle looks great.
8/20/2018
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication and workmanship.
8/20/2018
Marion D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping me updated. The car looks great. Marian
8/18/2018
Nicholas S. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job, thank you everyone that helped me out!
8/18/2018
Brendon P. VERIFIED CUSTOMER
Vehicle Make : GMC
The overall length of the fix was far too long. A portion of that was the extensive damage but a portion was a lack of communication with the insurance company. Things did not get moving until I went into Abra which is when the insurance company finally received the needed documents. A lot of new things "came up" which continued to delay the expected completion date. For a $12,000 fix I would have thought more time would have been put into it initially. The communication did improve as the delays continued. Finally, the car was by no means "cleaned" which was promised.