Very thorough, and continually apprised of process.
3/30/2014
Laura P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris did an excellent job in getting my car back to its original condition. I had a bad week overall, and he definitely helped turn my week around by fixing my car. He worked diligently and maintained a professional and courteous disposition despite my bad attitude at times. I appreciate all his and his team's hard work and efforts and laud him on his professionalism. I will definitely come back to ABRA should I ever require their services again and will recommend them to family and friends. Thank you Chris and the ABRA team as a whole!
3/29/2014
Michael W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for the excellent repair work, as the repaired area looks like new! Top notch repair work. Notably too, the fine quality of customer care was evident from the initial visit and quote through to the pick-up. The professional and personal effort put forth to make the experience as pleasant, comfortable and painless as possible was much appreciated. Thanks
3/29/2014
James H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Julitta **** did an excellent job with customer service and emailing and calling me as to what was being done and completed on a daily basis. I appreciated that. She also remembered my name after meeting me once for a brief time a week before as I came in the door. That is impressive. I will recommend ABRA to all of my friends. The front desk was also helpful retrieving my remote from my car after I brought it in.
3/29/2014
Robyn P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied the whole team went above and beyond. I would highly recommend you to people that need work done thank again. Robyn P
3/29/2014
Tyler A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Really, a very good job. I could not possibly be happier with the work done.
3/28/2014
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was extremelympressed with you service from my first call Top notch organized business. I was very satisfied with the repairwork and being treated as a value customed
3/28/2014
John D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very friendly and helpful. Thanks!
3/27/2014
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The level of customer service I received from everyone at ABRA exceeded my expectations! Keep doing that with all of your customers and your business will grow from customer recommendations and return customers! Thanks.
Patricia M
3/27/2014
Hyungirl L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks! Looks Great!
3/25/2014
William M. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris Benedict was helpful and professional. I appreciated doing business with him and he made me feel like I was his only customer with fast service and friendliness.
3/25/2014
Marlen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was confusion about when my vehicle would be ready for pick-up. 3/20 morning I received a phone msg that it would be ready 3/21 afternoon. 3/20 afternoon, I received an email stating it would not be ready until 3/25. Received an eamil 3/21 that it would be ready 3/21 afternoon. I responded to this email, indicating my "pick-up" time confusion, asking that no more calls or email come until the vehicle was ready for pick-up.
3/24/2014
Tori M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So far I have nothing but good to say! I have only had my car home for 3 hours but the service at Abra was wonderful. I worked with kind professional people throughout the whole process. Unfortunately for us but good for you, I am sending my nephew to Abra to for an estimate from his recent accident! Thanks again for the quality service we received.
3/22/2014
Kalin V. VERIFIED CUSTOMER
Vehicle Make : Mazda
We got daily updates on how the repairs were going and were happy with the end result.
3/22/2014
Lauren W. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate your team calling while my car was being serviced to keep me informed about the status of my repairs.
3/20/2014
Norbu &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very poor finish/job. And, when we tell you about it, you say you did not see it. Also, you work for the insurance company.
3/20/2014
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fantastic service! Thank you!
3/19/2014
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team at the west side location was great
3/15/2014
Renee F. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks great !! They did an awesome job!
I would tell everyone to use them.