Daily updates via text and phone call were a huge help to keep us informed of the progress and timeline. Our car was returned to us cleaner than we dropped it off and we cant even tell it was ever in an accident. Customer service was top notch. I wouldn't change a thing about how ABRA does business.
8/17/2015
Linda K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful, consistent communication. Would recommend ABRA to anyone!
8/15/2015
Rich W. VERIFIED CUSTOMER
Vehicle Make : Ford
My SUV looks very nice and I would like to say thank you for everything. I am very happy to have Abra auto body work on my truck. It was a pleasure to have such a professional, kind and caring staff to help me with my repair issue. The text messages updating you every step of the way is a really nice system to have for your customers.
8/12/2015
Joe B. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was done timely and with great attention to quality.
8/11/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was very very positive. The customer service was exemplary. Steve was a pleasure to work with and kept me informed throughout the process. Thank you and I will not hesitate to recommend your shop and business.
8/8/2015
Christen W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the second time I have brought my Tahoe there. Laurie is always so nice and helpful when I call, or have a question. When James did the appraisal, he was spot on! He explained everything to me, and answered all my questions.
I have recommended Abra to my friends because you do a great job.
The car looked great when I picked it up, and smelled good too! Lol
8/7/2015
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Kia
From the time I walked into Abra on 7/31 to the time I picked up my car I was impressed with the service I received. Employees were friendly, knowledgeable and efficient. Lori (Laurie?) and James went "above and beyond" what they needed to do for a customer. This was a very painless experience - not at all what I was expecting.
8/6/2015
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always perform top notch, refer all my friends and family to Abra. Job welldone
8/6/2015
Joan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job on the repairs And kept me informed throughout.
8/2/2015
Roda S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Laurie is a great communicator and extremely helpful.
I am very pleased with the final product and the well-timed contacts from James about the progress on repairs.
Thanks, and I will be spreading a good word.
7/31/2015
Gary L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I didn't expect it to take as long as it did.
7/22/2015
Christine D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was no problem forgetting my accident when I got into my car after the work was completed. They are great group of people that do a great job. I'll be back!
7/22/2015
Greg F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every person I had contact with was very professional and helpful. They paid close attention to my every concern and my car was repaired to perfection. I couldn't have asked for them to be any nicer! I would definitely bring my car back to them for any future needs or concerns.
7/18/2015
Megan B. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the call updates on my car. I wasn't expecting to have the process be so quick! Great job!
7/17/2015
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great
7/12/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair process went very smoothly and you kept me up to date on a daily basis. Excellent customer service accompanied by people with great personalities.
7/10/2015
Joanna W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for making my car as good as new inside and out! It is so clean and beautiful! Thank you for going above and beyond the call of duty. :)
7/6/2015
Katie K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had a very great experience. You were great at updating me, the van looks great. You went above what was needed to assist me with a great loaner car. Everyone was very kind, happy, and helpful. It was truly one of the best places I've been too and I would definitely come back if needed. From my very first phone call you guys guided me through it and did all the work for me. Please share with everyone they should know what great work they do every day and how helpful they are. Thank you to every one for their help.
you,
Katie K
7/6/2015
Deyang Q. VERIFIED CUSTOMER
Vehicle Make : Honda
I really enjoyed the experience with Abra. Everybody was so nice and professional. The shop was clean. It is the best body shop I have ever used.
7/6/2015
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was a ding in the door that had not been there before. And when asked to touch up chips and dings very few were touched up.
The door looks a lot better than the previous repair but it still has a wave in it.