Email updates were great. All staff members extremely helpful.
4/15/2017
Jason L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Team went above and beyond my expectations. Will definitely bring all my repairs to you.
4/14/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Mercury
You are very professional but at the same time friendly and caring. Thank you so much for taking such good care of "Kiwi".
4/13/2017
Kathleen K. VERIFIED CUSTOMER
Vehicle Make : Honda
Always provide an excellent service
4/13/2017
Tu Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
your office staffs are always very warm to the customers.
4/13/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent process, accurate work, and fast
4/8/2017
Tony H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very courteous and professional.
4/8/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work that was done was excellent!!! I will be back again the next time I have an auto body need.
4/5/2017
Kurt D. VERIFIED CUSTOMER
Vehicle Make : Ford
Very organized and timely and accurate repair
Thank You
Kurt D
4/4/2017
Sean R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for taking the time to fix my car.
4/1/2017
Molly H. VERIFIED CUSTOMER
Vehicle Make : Scion
I appreciate how quickly the car was repaired - sooner than the estimated date - and the status updates were very helpful.
3/31/2017
Kim K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the regular updates while they were working on my car!
3/31/2017
Dariel D. VERIFIED CUSTOMER
Vehicle Make : Honda
Work delivered as promised and on time.
3/31/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car repair was excellent. At deliver, back camera was not verified working so I had to wait while it was fix. Communication was poor and I didn't receive via email as I expected and requested.
3/31/2017
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good repair job. My car was cleaned up inside and outside. Very happy with the way it looks. The people in the office at Abra were very helpful and friendly.
3/25/2017
Julie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rebecca was amazing throughout at answering emails and keeping me informed. She is very kind.
3/25/2017
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Staff was very friendly, helpful and communicative. Very happy with the results.
3/24/2017
Victoria J. VERIFIED CUSTOMER
Vehicle Make : Kia
Repairs were completed quickly and to my satisfaction
3/22/2017
Mikhail Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
My SURVEY's Answers:****. RATE REPAIR SATISFACTION QUALITY.-10; 2. RATE ABRA CUSTOMER SERVICE SATISFACTION.-10; 3. WAS YOUR VEHICLE READY WHEN PROMISED?-YES; 4. WERE YOU KEPT INFORMED DURING ENTIRE PROCESS?-YES; 5. RATE CLEANLINESS OF YOUR VEHICLE WHEN IT WAS RETURNED TO YOU.-10; 6. RATE HOW LIKELY YOU RECOMMEND ABRA TO YOUR FAMILY AND FRIENDS?-10; 7.WAS IT NECESSARY AFTER THE REPAIR TO RETURN FOR QUALITY ISSUE?-NO (NONE QUALITY ISSUE, NONE BACK-ORDERED PARTS)
3/20/2017
Conor K. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire team at the Madison east location did an amazing job! From the beginning of the process to the end of the process, they treated me like family and answered any and all questions I had. Definitely will be referring others to this Abra. A special thanks to Rebecca, Debbie and Eric on the excellent customer service and knowing how to really treat the customer, so they return in the future. Thats hard to come by these days, especially with an entire staff.
Thanks again,
Conor K