There was a delay in the repair, but there was no phone call to update the progress from chesapeake collision. I had to call three or four times a day after the expected pick-up day (originally Wednesday). Not a good impression.
12/7/2016
Donnetta Michalean. VERIFIED CUSTOMER
Vehicle Make : Nissan
My 1st completed job was incomplete so I did not take my car. The 2nd completion was far due to the poor lighting at night time however the following morning my horn did not work on my car and my doors was not connected correctly. I am not satisfied with poor job they done on my car for whatever reason. I still have white chalk spots on the right side on my car where the work was done I will never use this collision center again
12/1/2016
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I would appreciate if someone could give me a call, This was not a happy experience at all.
****-****-xxxx
12/1/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Ford
Because the front light was not ordered in a timely manner, I ended up having a rental for an additional five days which cost my company more money and more time in a car that was very uncomfortable.
11/30/2016
Queen M. VERIFIED CUSTOMER
Vehicle Make : Ford
First time visit and it was great. Everyone there was very pleasant and helpful. I appreciate the service that I received and would gladly use you again. Thanks for the good service.
11/29/2016
Eugene A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was totally dirty when I was given the keys. The dashboard was all covered with white garage dust. ONE could not even see the reverse image because of the dust. MY black leather seats where all painted white. IT was a total disaster. Thanks
11/24/2016
Vivienne M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Repair looks good. Got it done a week earlier than estimated. Staff very pleasant to interact with both in person and on the phone. Was keep updated via text every couple of days.
you said my car would be ready in 12 days and it
was ready in less than that. Worked with Sarah and
Nicole and they were both very helpful.
Rita W
11/8/2016
Calvin M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
4 y'all did an excellent job thanks a million
11/1/2016
Marlyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
Greatly appreciated text updates, excellent repair job, very timely delivery of service and great customer service!
10/26/2016
Paul T. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks brand new, they did an fantastic job! They are very professional. They keep me informed of the progress throughout the time they had my truck.
I will go to them for anything I need done, in the future. I know it will be right, and with care and respect.
I will recommend them to everyone.
10/14/2016
Ogochukwu E. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent job
10/13/2016
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with my repair from Chesapeake Collision. This is the second time I've brought my vehicle here to be repaired. Everyone is so friendly and courtesy. I will recommend this place to anyone who needs their vehicle repaired.
9/29/2016
Tanya T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job!!!
9/29/2016
Adrienne S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team was fantastic. The level of customer service that I received from your employees was astounding and actually above and beyond what was expected. They got it every i and cross every t the communication was superb and I would recommend that anyone I know come to your shop.