Everyone was very pleasant and professional at Chesapeake Collision. Very much appreciated.
Carolyn S
12/9/2017
Wesley F. VERIFIED CUSTOMER
Vehicle Make : Acura
A little addition Work needs to be done
12/1/2017
David E. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional employees, excellent repair.
11/23/2017
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and employees listen to my concerns.
11/22/2017
Russel J. VERIFIED CUSTOMER
Vehicle Make : Buick
The team did an awesome job and keep doing everything the way you been doing it and I recommend anyone to get there car done there
11/22/2017
Johnetta C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My truck was in the shops for two weeks. Initially I was told that my vehicle would be ready on a Tuesday. I was contacted and was told my vehicle would be ready on Wednesday. Low and behold Wednesday came with no call. I contacted the shop and was told, the vehicle would be ready on Friday. Friday came and went. Monday I was contacted at 4:30pm and was told my car was ready for pick up. I do not work in the area, therefore I would not be able to pick up my car by 5:30pm, closing time. I went to the shop on Tuesday, which is the 15 day only to find out when I drove off in my truck, the check engine light was on and the truck was hesitating.
Recommendation: It is fine to call and give updates on the vehicle repair in which I appreciated. I would not give dates or estimated dates when the vehicle would be ready. Each estimated date I was given was not the date my vehicle was ready.
My truck was in the shop for 15 days. Someone should have known that the check engine light was on prior to me picking it up. Please test drive the vehicles prior to contacting the customer and asking them to pick up their vehicle.
Happy Holidays...
11/22/2017
Rabina T. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Friendly staff and car was repaired within a week.
11/14/2017
Andre P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the good work.
11/4/2017
Darin B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly staff,car was finished on time and repairs are 100%.
11/3/2017
Jameel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like the work you guys did especially cleaning up my car. Excellent service
11/3/2017
Angela E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very pleased with the job thank you very much
11/1/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and I would highly suggest for anyone to use your outstanding services that your staff provides!!
10/28/2017
Joan J. VERIFIED CUSTOMER
Vehicle Make : Acura
Chesapeake Collision exceeded my expectations! They were professional and treated my car as if it was there very own.
10/28/2017
Charrisse D. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was performed successfully and the staff was wad very pleasant and helpful.
10/25/2017
Dean L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was SO helpful and welcoming. You guys have a great crew!
10/25/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I like receive the email status each day.
10/23/2017
Jason V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very friendly staff when you arrive. You can tell they seem happy at work and have friendly work comrotory. Very organized and clean. Professional, conversational, ..Excellent! I work in the same industry locally and they wowed me ! My new car was finished in 48 hours (not always possible depending on your situation ), washed and vacuumed... sweeet! They don't just point to your car when you pick up, they **** you to your car to review the repairs. Very nice.
They really have their routine down.
Thank you all!
Jasen V
10/21/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Ford
Team was awesome from start to finish. Exceeded all expectations, speed of service, friendly faces everywhere, professional top to bottom. 2 DAYS are you kidding me. I love it. I will recommend to all my associate. 5 STAR.
10/20/2017
Yvonne D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job
10/20/2017
Alvin &. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was completely satisfied with the job that Chesapeake Collision did on my car also I appreciate the fact that it was ready when promised I would recommend Chesapeake Collision to any of my friends thank you Chesapeake Collision for a job well done