Rental car coordination was seamless, I got text updates daily about my car.
3/16/2019
Karen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was impressed with the personable service offered by your employees. The woman I worked with were knowledgable and pleasant. Timera was so kind explaining the process. Bravo to you for hiring such exemplary employees.
3/15/2019
Rodolfo S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Im well satisfied with the repair done on my car.
Niki was professional in dealing with the problem presented and promp in returning my calls.
3/14/2019
Claudia Z. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I really appreciated the speedy scheduling, text updates and coordination with Enterprise. The customer service experience was excellent.
3/13/2019
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair work was great. Only problem was that I had to remove some adhesive material from window and window weather guard.
3/12/2019
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
No need to contact me
Was disappointed with the carelessness at the original vehicle pickup
3/11/2019
Lynn Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abra has fixed previous cars and the quality of work is what keeps me returning whenever there is s need for car repair. It’s also nice that Abra is connected to my insurance company.
3/5/2019
Vernon H. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did an awesome job taking care of my repairs. Everyone from the woman who answered my first phone call to the person that backed my car out of the shop was very professional and friendly. The repair to my vehicle was excellent, it looks just like it did when I drove it off the showroom floor. Thank you Abra for a job well done and the quick service.
3/1/2019
Sreekumar A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication and status updates were awesome. Also, the work performed was great. The car was shining
3/1/2019
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
My whole experience was excellent. Great customer service and I would highly recommend Abra. All of you made the experience so enjoyable even though it was not pleasant regarding the accident. I want to thank all of you for taking such great care of my car and making this experience less stress full from the beginning to the end. My car looks fabulous. Great Job.
3/1/2019
Dianne/jerome K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with your friendly and helpful customer service. I was also appreciative of the daily updates as to the progress being made with the repairs.
2/28/2019
Emily A. VERIFIED CUSTOMER
Vehicle Make : Mazda
She did a great job answering all of my questions and concerns. I really appreciated the condition in which the car was returned to me...and that she put my new plates on for me
2/28/2019
David E. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job, looks like new
2/21/2019
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate how quickly the repair was completed, I was delighted with the on going text updates while my car was being repaired. Your entire staff does an amazing job. Thanks to all.
2/20/2019
Richard S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The estimate I received was spot on, and I was kept informed of the progress during the span of the repair. Upon picking up the vehicle, it looked brand new!
2/20/2019
Howard U. VERIFIED CUSTOMER
Vehicle Make : GMC
The communication was very personable and clear.
2/16/2019
Jeanette M. VERIFIED CUSTOMER
Vehicle Make : Honda
So courteous and concerned for me at a difficult time. The repair was so well done. They kept me informed every step of the way. Thanks.
2/16/2019
Emma B. VERIFIED CUSTOMER
Vehicle Make : Ford
The lady I worked with was so sweet and helped get my car done quickly! I think her name was Keira. She had amazing customer service! Would request her again.
2/13/2019
Noel S. VERIFIED CUSTOMER
Vehicle Make : BMW
Kia did an excellent job of keeping me updated. The car was completed early and she did a great job on going over the work done on the car. This is the 3rd time using Abra via USAA and it is by far the best.
2/8/2019
Mari G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication, efficient process AND my repairs were done well.