Everyone I had contact with were very friendly and helpful.
10/27/2013
Christine J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone that I have come in contact with at Abbra was incredibly helpful and polite.
10/26/2013
Edward B. VERIFIED CUSTOMER
Vehicle Make : Honda
Was a very frustrating experience.
10/25/2013
Lora O. VERIFIED CUSTOMER
Vehicle Make : Honda
Mary was a great contact! She dealt with the insurance company during the whole process so I didn't have to. She kept me informed on everything and the car looked great when I picked it up. Thanks!
10/25/2013
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job on repairs. Convenient having enterprise rental meet me there too.
10/24/2013
Arezou M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mary was GREAT to work with. She ac
tually genuinely cares about the customer.
10/23/2013
**** L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your company is very professional. I was amazed how clean the area was. You were very helpful in assessing the damage and explaining what had to be done and advised that there could be more work if the first attempt at repairing would not work. You did the work quickly and the repair area looks great. Thanks again.
Tom Long
10/19/2013
Candace H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Mary did an excellent job. You were on time with my initial appointment, explained the extent of the damage to my vehicle and delivered my car with the work complete and the time line quoted. Nice touch to have my car cleaned. Also appreciated the vm updates. Excellent quality is what I had know your company to be known for but was wowed by the excellent customer service.
You also looked very good by comparison to Enterprise which provided my rental car. They could use you as consultants in customer service.
Many thanks,
Candace H
10/17/2013
Mary Catherine. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved hearing from you on a daily basis. Mary was just wonderful.
10/15/2013
Mark P. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason is great, follows up, is honest. Dealt with two ladies at the front desk. One who works the afternoons - long dark hair - and one who worked the morning - blonde hair. Both were great. I would come back again and would recommend your service to my friends.
10/12/2013
Susan L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thank you for the great service.
10/11/2013
Jacqueline I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on our car was excellent as was our initial contact with your staff. However when I came to pick up our car I waited approximately 10-15 minutes for your receptionist to acknowledge me as she was working with a potential client. When she finally did acknowledge me, she asked for another staff person (Julie)to come up to help me. This did not occur and I then waited another 10 minutes for help. She asked if I wanted to go over the repairs with Abra staff but since I had already been waiting for 20-25 minutes I declined. I understand that your business may be very busy but I do expect that if your front staff is working with a potential client, and there are staff sitting , talking in an adjacent room, someone should be able to help expedite business with an existing client.
Thankis for your consideration.
10/11/2013
James A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep doing what ur doing
10/10/2013
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly, work done quickly and very good at communication with us
10/6/2013
Bonnie J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great. It was completed sooner than expected. Mary Voss went above and beyond in dealing with the insurance people and seeing that my car was completed in record time. Mary was also gracious and exceptionally efficient and helpful. 10
10/6/2013
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Audi
Mary was excellent at communicating with me as to the status if the work.
10/6/2013
Charles M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job!!!
Charles H. McClelland
10/5/2013
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A great job was done on repair of my car and thank-you so for washing and cleaning the inside
Thanks again!