Abra Auto Body Repair of America - Brookfield

Looks brand new. Thank you for a great job. Also appreciated the email repairs updates.

Everything was handled expertly and very professional. I am very happy with your repair of my car. Thank You

I WAS EXTREMELY IMPRESSED FROM THE MOMENT I CHECKED IN, THRU THE WORK PROCESS, AND THEN TO THE PICKUP OF THE COMPLETED WORK. YOUR UPDATES WERE COMPLETE AND YOUR EMPLOYEES WERE COURTEOUS AND WELL INFORMED. THANK YOU. Frank S

Door was dented while at shop. Which I understand happens. Disappointed that the earliest they would get me in to repair dent caused by Abra was 2 weeks weeks later.

Another really good job!

Satisfied

Thank you for your professionalism and high quality customer care. This was our second time using your company and we were fully satisfied with your work both times. My wife and I would definitely recommend your services to our family and friends.

Had to bring my car back in as the repair was not done correctly.

I need to return to connect rear view mirror.

Thank you for your quick turn around and great service.

I was very happy that the car was done in a week. Thank you

Thanks!

The smoothest and least stressful car repair I have experienced. If I have too again ... I wouldn't hesitate. Thank You!

Fantastic job..staff was friendly an professional. Everyone has exceptional customer service skills and really know how to go above and beyond!

Every aspect of the process (okay, except for the very first part when I backed into a truck) was terrific. Every person I encountered at Abra was friendly, knowledgeable and professional. The body work was exceptional and completed far more quickly than I expected. I couldn't be happier with my experience. Thanks especially to Alison and Teri for great customer service and for the anonymous wizards behind the scenes who made my car shine like new.

Straighten the body lines, better match the paint color, fix scratches that were supposed to be fixed, make sure trim pieces are fully installed, fix the overspray

Vehicle looks awesome! I didn't even expect the cleanliness o the car when I picked it up. Extremely impressed with Abra's service.

Still glass in my car from my broken window.

Allison was great !

The staff at ABRA provided a horrible experience from start to finish. Our contact seemed to believe that his primary job responsibility was to denigrate and belittle the customer. His attitude was consistently one of disgust with any questions, disdain for the ignorance of we poor benighted souls, and a haughty contemptuousness for any expectation of communication or service. The work itself was similarly substandard; we are of the firm belief that windows designed to open should do so, but ABRA apparently does not agree. ABRA's supply chain policies may be cost-effective, but the complete absence of parts renders the service entirely unsatisfactory. It may make each repair cheaper to maintain no inventory, but it is a hallmark of disregard for the customer to take such unconscionably long times to effect repairs. Finally, the duplicitousness of the staff should, perhaps, have been expected after all the other issues, but to have ABRA staff tell us one thing and give completely contrary stories to the insurance adjuster reveals a complete lack of any integrity. I am, however, positively excited to tell all our friends and acquaintances about the experience. That will be the one enjoyable thing to come out of this horrible experience.