Initially I thought I was just getting my window replaced. When I arrived, they informed me that I needed body work done for the frame of the window and I would need to return the following week. While I was talking with my insurance company to adjust the claim, they vacuumed up the broken glass in my van and rewrapped my window so it was a much tighter seal compared to the terrible duct tape job I had put on. I thought that was so kind of them and really above and beyond what they were expected to do.
1/8/2016
Christy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Troy was fantastic to work with. Very professional, organized and thorough! Body work was excellent. I will definitely recommend ABRA.
1/7/2016
Kim P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Always satisfied with the people and service at Abra.
1/6/2016
Jiwen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Parts missing before it went out for inspection. And the car came back for adding the part back and then repeat the whole process. It increased time and cost. Other than that, workers are friendly. End result seems good - need more days to tell.
12/26/2015
Gil P. VERIFIED CUSTOMER
Vehicle Make : Scion
The repair was flawless. I expected there to be a little ripple that I could have lived with, but it was a beautiful job. When the technician went back to get a finer polishing compound before releasing the car, I knew he cared about the job. I would recommend ABRA to anyone!! Thanks
12/23/2015
Sunil K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
12/23/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so helpful. This was my first accident in 49 years so I really didn't know how the process worked. The staff explained what would happen and you kept me up to date on the process. ABRA made it painless for me and my car looks great too. Thank you.
12/19/2015
Lease Plan. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience. Especially the very competent and very sweet guy who did all the paperwork. And Paige who gave the estimate and showed me the car at the end. Very professional both of them and took great care of me.
12/19/2015
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second time using Sabra and in both scenarios, both cars ended up having to leave Abra and go to a car shop for repairs that did not exist prior to the body work. Yesterday's experience involved having to buy a new battery and addressing issues with an O2 sensor, 4 wheel drive warning light and a CSV warning light. Luckily, the Toyota dealer was able to fix things with only replacing the battery (cell had shorted out). My other car was not as lucky, where we had to replace the battery, repair a flat tire, replace timing belt and two speed sensors. I am not sure what happens to cars while in the shop, but I think you should research this. I did look at some of the ABRA reviews and see that these two instances are not isolated.
12/16/2015
Juliette F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy with service all around.
12/15/2015
Terry K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found a scratch on the driver side rear fender running over the gas cap that wasn't there before
12/13/2015
Alexandra R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service and daily updates were nice.
12/12/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Andy and everyone provided awesome customer service! I will recommend ABRA to anyone needing auto body repair service.
12/8/2015
Rich D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly people. Got in and out as scheduled.
12/6/2015
Claire D. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick service and extremely friendly and welcoming staff.
12/6/2015
Danielle M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thenk you for the frequent updates and the great work!
12/3/2015
Jorge L. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job on my Honda Accord, kept me updated on the progress with my vehicle, They provided great customer service, I would recommend all my friends and family about Abra.
11/30/2015
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Once problem was identified, great.
11/29/2015
Brett P. VERIFIED CUSTOMER
Vehicle Make : Jeep
My jeep looks good as new. Appreciate the extra effort to clean and detail. Also thought the phone contacts were very friendly and professional. Thanks