I really liked that I was kept informed of status via texted. I will definitely come back if the need should arise.
10/5/2017
Tara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Everything went so smoothly. Thank you!
9/30/2017
Shailaja H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jian did a very good job in explaining the details of the repair
and also at keeping me informed about the progress of
the repair
9/20/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Ford
All staff were very helpful! I would recommend you to friends and family!
9/16/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and wonderful work. I've used them in the past and it was completely satisfied so the second time I needed repair work it was an easy decision to go back.
9/7/2017
Leo M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely. Kept informed. Car looks great. Could not have asked for more.
8/24/2017
Tim W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Happy with quality and staff!
8/24/2017
Dimo I. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job guys!
Thank you!
8/24/2017
Marie Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication. Quick folow thru with job. Attention to detail a plus, however, was a bit tiring to share the same info/situation w/everyone I talked with in establishing the job. This happened 4-5x.
8/20/2017
Darcie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are all " miracle workers"! I am completely in shock. My car looks amazing, as if nothing ever happened. The service from the beginning has been nothing but professional. Everyone was so nice, even though my mood was not the best through this mishap. This is the second time that ABBRA has fixed my car and I say that both times have been nothing short of "excellent". Keep up the great work!!!
8/16/2017
Stuart C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car cleaning service before pick up could use a lot of work. Car was left with dirty streaks all over it, plus they sprayed the inside of my window with some chemical cleaner and now the inside of my car stinks of it. I'd have been more satisfied if they didn't bother cleaning it as ill have to go get both the inside and the outside done myself on the weekend now. Emmy from reception was great. Overall great work on the car but tighten up the loose ends for complete customer satisfaction.
8/11/2017
Darrell H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Matt kept us informed at all times on the status of our repair
8/8/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you, the repairs were good, but I was under the assumption our car would receive an interior detail cleaning, like we have received in the past. Our car was barely cleaned at all on the inside. No vacuuming, no wipe down of the door frames, do window cleaning...the car's exterior windows were not even washed. The interior detail, as I told Gian, is one of the main reasons we keep coming back to Abra. Unfortunately, I am not fully satisfied and I may not return now if their detailing practices have changed. Jeff
8/6/2017
Annis F. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks!
8/5/2017
**** And. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very good job repairing my Volvo's repair bumper. Heather did a great job communicating repair progress. Your staff was very helpfull.
8/1/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went very well. All employees were very nice , knowledgeable and helpful. Please try to sync texts with what's actually happening in the shop. A little confusing at times, but I did, very much, appreciate the texts. Thank you. And my car looks great!! Good as new!
7/29/2017
Sadiq S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gian was fantastic
7/28/2017
Diane T. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was great! Kept in touch via text to let me know the status of my car. Customer service, too, was terrific--polite, friendly, and thorough.
7/27/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication throughout the entire repair process.
7/23/2017
Brian T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have used ABRA before and my experience was positive. No difference this time. Gian and Kelly in particular were excellent customer service examples. Hope I don't need you anytime soon, but if I do, I'll be back!
Brian T