Quality company that preformed as they should.
Kelley is a very qualified front desk staff member
1/11/2018
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job!!! I have high regard for Abra. Thank you!
1/10/2018
Scott W. VERIFIED CUSTOMER
Vehicle Make : Honda
My overall experience was terrible. The vehicle took 3 weeks longer to be repaired. There was no frame damage, suspension damage or air bag deployment. It was like pulling teeth trying to get someone to call me to get updates. I was given 3 dates of completion and every time I called to verify a pick up I would get a voice mail and most times not called back. The quality of work looks like it was done in a high school body shop class. The fit is not well. The radio was locked out and the passenger front door doesn't work. I can't be opened from the inside or outside. That's is what I have found in just the first 10 min with the vehicle. Give me a day or two and I'm sure I will find more.
1/5/2018
Jason K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The customer service was awefull in keeping us informed.
12/30/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Matthew was great about keeping us informed of the status and he explained all the repairs. The customer service reps were friendly and helpful.
12/27/2017
Martin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks very good. Would have liked better communication as to time car would be ready for pickup. Thank you.
12/24/2017
****P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Would never use this shop again. Very disappointed in condition of behicle when I picked it up.
12/20/2017
Erlan W. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great!
12/12/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair work that was done was great! It was an extra surprise to see that they also washed the van and did such a nice job cleaning the interior. And it smells so nice too!
12/12/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff is professional and competent. I could not ask for anything more. They also use the web to keep me up to date on repair status. Very effective, very helpful. They went the extra mile for me when I left my garage remote in the rental by accident. Outstanding!
12/10/2017
Christine W. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very professional and extremely helpful. They made this process so easy when it could’ve been the opposite. I will definitely be coming back but hopefully I won’t have too (no more accidents/hitting animals!). I would recommend them to anyone.
12/2/2017
Laurence B. VERIFIED CUSTOMER
Vehicle Make : Honda
I have, unfortunately, had a lot of experience with body shops. ABRA provided the best service I’ve ever had! Gian was in touch with me almost every day during the repair process to let me know what was happening. He should be commended for his professionalism and the personal touch he provided. My vehicle was returned perfectly repaired and detail in “showroom condition. ABRA is now my “go to” body shop! Thanks to everyone involved for a job well done!
11/18/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I Picked up my car on a cloudy day. They were having trouble matching the paint. I reserve the right to evaluate the paint on a clear and sunny day..But their goal was to get it right
11/12/2017
Gary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
thx for your professionalism and expertise!
11/9/2017
Leslie Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Heather was great. Liked the texts. When we mentioned a gap between doors they adjusted it right away.
10/29/2017
Lauren J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unprofessional and told me to come pick up my car when it wasn't ready.
10/28/2017
Jack G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication throughout the repair process. Also the repairs to vehicle were timely and very good.
10/24/2017
Marnie O. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Thank you for keeping me in the loop during the repair process. It was very much appreciated.
10/16/2017
Carolyn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent work
10/7/2017
Helen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best customer service I have ever experienced. You guys are awesome!