they lied, they cussed at me, they told me they didn't have my vehicle then an hour later called me saying they did have my car and that it never left the shop from when it was towed to that location. Rick was rude and didn't follow anything allstate told him to do. he lied to me many times. also was told that i had to clean my car out and sign paper work, went in next day and cleaned out my car, asked about paper work. was told there wasnt anything that i needed to sign. was called the following day saying I needed to come back into shop to sign things. and that was just the small stuff. they told me when i went in to clean my car that my car was totaled and how they hate totalling cars out because they don't make any money so they normally don't write up any vehicles as totalled.
10/10/2017
Jason G. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service. Thank you!
10/8/2017
Sergio M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys are so helpful and do an absolutely amazing job. I would definitely recommend your services.
10/6/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick took care of my car so well by paying attention to details and making sure that I am satisfied. I will definitely go back to work with him if I have body shop work.
10/5/2017
Mike S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job. Very professional from estimate to delivery.
Thank You.
10/5/2017
Melissa R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was so impressed. I am switching to geico. I am grateful to the team at geico. I am also grateful to the team at Abra. They were the best I have worked with in many years. They were perfect in everything. I am very fortunate and will be doing all I can to switch to Geico and will be recommending abra and Geico to everyone.
10/5/2017
Scott E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was good, everyone was friendly, and the experience was positive.
10/5/2017
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleasant people to work with. Work was done well and very quickly
9/30/2017
Mario V. VERIFIED CUSTOMER
Vehicle Make : Dodge
To the Abra team, thank you so much for the beautiful work you guys did to my truck, I'm so happy with it.
9/30/2017
Patti &. VERIFIED CUSTOMER
Vehicle Make : Ford
It would be nice if your team actually called the client instead of having to call and check to see if the car was done. Would like to have had more process of what was going on. My parents even tried calling and no one would answer the phone.
9/27/2017
Hayley G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Send less texts
9/27/2017
Adrian S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
9/26/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job everyone at the shop from estimates to communicating to the actual repairs
9/26/2017
Ruel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and very efficient!
9/23/2017
Roy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went smoothly. Everyone was so professional. Great team. Job well done!
9/22/2017
Kobir H. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff. Quick service
9/20/2017
Marcos H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was finished sooner than told. Awesome job. Looks great!
9/20/2017
Mark T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Still missing parts. Repair not completed
9/19/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Courteous, attentive, professional. Vehicle looks great. Thanks so much.
9/16/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Acura
Had a scratch unrelated to the accident. Rather than patching it--which I would have paid for-- they put a new clear bra over it. It would have been so easy when they had the clear bra removed and paint for the main repair to fix this as a courtesy or to ask me if I would pay for it!