Abra Auto Body Repair of America - Murray

I haven't seen the Car yet,but I did like the text messages even though they weren't very detailed.

Keep up the good work.

This was the second time I made the right choice to use Abra for my car repair needs. Beautiful job!

Great company great communication once my car was with you. Liked the texting touch. Easy to work with

Great job

Job done exceptionally well. And in a timely manner. Will definitely refer them to friends and family. Good job.

Abra ' s customer service was fantastic. And my car looked great. It was a refreshing experience after getting the runaround from insurance companies for weeks.

Excellent

They where very fast at getting my car fixed.

Friendly people, convenient location, beautiful work and done in little time. I am glad that I selected ABRA to take care of my car. Both the out side and I side looked better than when I left it. Part of me hopes I never have to go back, as that would mean more damage to my car, but if it does I will be back here. Thanks for such great service! Ali S.

As always, repair was imperceptible and service was incomparable. Thank you!

I really appreciate all the help, updates, and the friendly staff. You guys have excellent customer service and great repair service! I couldn't have asked for anything better!

Abra was fantastic! They kept me updated on the progress of my car repairs and we're very helpful. I'd highly recommend them for car repairs. Thank you!

The service was excellent. Thanks so much for your help.

U guys did a great Job!!! Thank u!!!

I have used your services previously and been extremely satisfied. I don't know if it is the change in staffing at this location or some other factor, but your customer service through this most recent visit has been lacking. My car was towed to your facility and it took over 24 hours for any contact with me. At that point it was merely a quick phone call (where I asked for a separate quote on possible other work) and an email from your secretary to sign forms. No explanation of the form was given. Luckily I've been through this before and understood the form. It took another 24 hours for my rep to contact me - with basically no info. It took another 24 hours for the requested quote on other work - and then it was sent to the wrong person and only find when I called her. I wasn't given a specific time or date that my car would be finished until I got a call at 4 pm saying my car was finished and could be picked up - your text said it would be another 24 hours. When I arrived for pickup my rep couldn't be bothered to even come outside or meet me. The receptionist was cold and not altogether professional or helpful. After coming to your business over the last 10 years I don't think I'll be coming back again unless you make significant changes. I'm sorry, but that's he truth as I see it, I really miss the old secretary - she was personable and helpful, but also empathetic and that really made all the difference is a trying situation. I wish you all the best.

Everyone was very friendly, super easy to work with, and the communication was constant and wonderful. Awesome customer service.

Pleasant staff. Prompt and helpful

Excellent service...

They forgot to give me my key so I have to make another trip down to get it.