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Real Reviews from VERIFIED CUSTOMERS
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! For making my Toyota camery look new again! You all did an awesome job! I would recommend my family and friends to you any day! Thanks! Jenn
2/4/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
James really took care of me! It's like the accident never happened! AMAZING work!
2/3/2016
Glenn M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the daily updates on the progress of the repair and the quality of work was excellent.
2/3/2016
David M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional and timely. Great communications with me.
2/1/2016
Camille J. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great and the communication was outstanding.
1/31/2016
Martin Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was unexpected to have have my truck washed and a small dent touched up with paint. Thanks to the management and employees
1/26/2016
Kent M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was thrilled that they were able to get my truck back to me on the same day. Awesome. Thanks so much!
1/26/2016
Juliee B. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes we felt like it was a very fine job. We will recommend your company to others. Thank you
1/23/2016
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Kia
My car has never looked better! They took amazing care of my car.
1/23/2016
Sidney C. VERIFIED CUSTOMER
Vehicle Make : Mazda
So far everything looks great. Work completed sooner than promised and everything looks good. I've used Abra before and if I need collision repair again, I'll us Abra again.
1/22/2016
Stephanie V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
So glad to have my car back on time as promised and it looks brand new!
1/22/2016
Lothair K. VERIFIED CUSTOMER
Vehicle Make : Nissan
A job well done by all.Thank you for your service .
1/21/2016
Gary V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, friendly service. James was easy to work with as was Claudia.
1/20/2016
Abby N. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a fantastic job! They communicated throughout the entire process, by email, text and phone. My car was washed, waxed and cleaned inside. I was very impressed with their work and with their excellent customer service.
1/20/2016
Steve S. VERIFIED CUSTOMER
Vehicle Make : Nissan
the car looked brand new it was beautiful thank you very much
1/20/2016
Lauren C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I don't want to be contacted but there does seem to be a sort of disconnect at this store. I had to fill out my personal information multiple times and the final piece of paperwork that ended up in my folder wasn't even one that I filled out, but an employee. I was told that the person who misplaced it no longer worked there but she was actually still employed as she helped me several more times. The manager was great and seemed more organized and I felt better when she was handling everything. Unfortunately, when I came to pick my car up, I was prompted to pay my 500 deductible when my insurance had already covered the costs and the accident was not my fault. Eventually it was figured out. My new bumper looks great except for a long scratch on the top. I would have said something but it wasn't a huge deal and I didn't feel like dealing with the disorganization again.
1/18/2016
Scott V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks you. Great job
1/16/2016
Alexander L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication that was maintained and the dedication to quality were above anything I've experienced, thank you so much for your hard work and precision.
1/15/2016
Clay S. VERIFIED CUSTOMER
Vehicle Make : Acura
The car looks better than when I first purchased it. Thank you for your speed and professionalism!
1/12/2016
Caleb E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The costumer service was beyond my expectations, James Jackson is truly special. James should be on your radar as what we consider a "hipot" or high potential. On the other hand I think I pushed him to hard to get the job done quick and he therefore pushed the team. As a result the trade off between rate and quality suffered a little. I am not sure if it is a quick fix or if it will require some more intensive labor. The problem is overspray, behind the gas cap, in the door jams and the lower portion of the rear panel have overspray all over them and it looks quite horrible. My instincts tell me that the overspray can be rubbed off with a clean towel and paint thinner but I wonder if that would damage the new paint. I hope that by the time I am able to find out it is not too late and the job will be more significant than it could have been if we got to it today or tomorrow. Please let me know how we can get it fixed ASAP. Thank you and I appreciate your help with this matter.
1/10/2016