Very slow service. Lots of hoops to jump through to get things taken care of. Promised text updates but updates only said thanks for using our service-no actual work updates.
12/16/2016
Vanessa H. VERIFIED CUSTOMER
Vehicle Make : Ford
I generally don't think about going to a body shop and getting such friendly customer service. This place was outstanding! Everyone was so nice. Lynda at the front desk really made my day, and took time to make sure I was well taken care of, she even drove me to pick up my rental! The work they did was excellent and efficient in time. And my car came back nice and clean. Very impressed.
12/14/2016
Penny H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think better communication with insurance companies would help you to avoid mistakes costly to your company.
12/10/2016
Talameasina K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
even though they kept changing the dates to pick it up and accidentally broke my window...the end result left me satisfied so I am still thankful you were able to fix it
12/9/2016
Sasha L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a great experience with your business. The ladies in the front office were absolutely wonderful. This has been the best customer service I've ever received. Thanks very much.
12/3/2016
Carlos W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast and friendly
12/1/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work ????
11/28/2016
Edwin N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work in a timely manner.
11/19/2016
Nadia K. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did in incredible job repairing my Subaru in such a timely manner. They were so helpful and courteous, great customer service! I'd recommend them to anyone!
11/19/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Jeep
We had to wait over a month for a part to come in. Rental car ran out and we were left juggling. Still testing the car to make sure everything is working and running correctly.
11/18/2016
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome
11/13/2016
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, efficient and concerned about my complete satisfaction. Repairs looked like new. Highly recommend ABRA. Well done and thank you.
11/12/2016
Gayle E. VERIFIED CUSTOMER
Vehicle Make : Scion
They treated me great! Kept me updated on their progress. I was truly satisfied!
11/11/2016
Debra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly helpful organized employees for an overall painless repair process!
11/11/2016
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good experience all the way around! Very simple process! Thank you!
11/11/2016
Cassie M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I wasn't very updated on the status of my car repair for the entire two weeks it was in your care. I had to annoy the front desk and call multiple times to check on my car.
11/9/2016
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Timely, frequent updates, well done
11/8/2016
Steve L. VERIFIED CUSTOMER
Vehicle Make : Honda
Rebecca did a great job and was
Very professional.
11/6/2016
Pauline L. VERIFIED CUSTOMER
Vehicle Make : Acura
My car looks better than new. Great job!
11/3/2016
Rachel I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for keeping me updated throughout the entire process and for providing excellent customer service. My car looks amazing!