Abra Auto Body Repair of America - Murray

Thank you for your prompt work done and for the constant update. Thank you so much again.

Everyone was great..from checkin to pickup it was great. Adam was amazing...constantly telling me what wss going on...would reCommend your shop to anyone.

Abra was great to work with. I was informed daily about the progress on my repairs using text messages and voice messages. I was always up to date on the status. The partnership with Enterprise rental made the process convenient and I did not have to find someone to take me to and from the repair location. Great convenience for single or busy people.

Very good job

Super impressed with the work and the customer service. I would recommend you guys to anyone who is looking for the services you provide.

Service was great. Adam kept me in the loop at all times. I never felt that I didn't know what was going on with my car. The front desk was great. Car looks amazing!! Feels amazing. Keeps doing a great job. I would recommend anyone to this shop in Murray UT. Thank you!!!

Excellent services, staff was very polite and kept me up to date on my vehicle. Really like the texts messages update I received. I rented a car rental, everything was in place and didn't have to take back the car to the rental place. This place was well organized and had everything in order for a smooth transition for a car rental. Thank you all, you all did an excellent job.

U guys are great

Great job

Everyone was so nice and wonderful! I was glad to go through ABRA for repairs.

Cassie made sure that all was fully looked at and taken care of. As a lot of shops would only take the time to see what the Adjuster said. I can actually say I left with no doubt,anf will teturn for anything else I may need.

Impressed with the professional way every thing was handled

I was very impressed with the frequent updates.

The front desk was unprofessional and unprepared despite my having made my appointment the previous week. She then told me I would need to call the glass department myself to confirm but she didnt know anything and it was beyond her scope of work to assist with glass appointments. I called glass and was informed my car would be handled at 11. I received a call after 12 and informed they would get to my car in the next 3-4 hours and I could reschedule if I wanted. After much argument of my appointment and already having taken the day off work to handle this very day they then stated they could find someone within collision to do it. I was then called again from the front desk lady and harrassed for payment and the form of payment I'd be making to her. I assured her I'd pay out-of pocket only when work was completed upon which she said since I didn't have an appointment I would need to reschedule for another day. She then placed me on hold for several minutes before coming back and stating she would try to get it done today despite what the "glass guy" assured me and she would order the part that had already been ordered. I gave all needed info to proceed again and was then contacted by the repair guy actually doing the work and informed we would be called in the next hour when done. We waited 2 hours before returning on our own only to find the car already done with no notification. Front desk lady then took her time in ringing up invoice and again was rude upon leaving. Yes the price was decent but the service was the worst I've had considering I was already in a jam with the entire situation stemming from someone attempting to break in. To be treated the way I was and to babysit the job all day was a joke. Will not be back nor recommend Abra to anyone I know in need.

I have had at least 6 experiences with body repair with ABRA, each time met the expectations for a professional repair. But a 24 hour number and fender repair, paint and return? That is spectacular, and I will definitely be spreading that story, since I was expecting a week! Wow. What else can I say?

The experience was outstanding! Adam Slater and all the service people, went way over expectations in service and customer service! I would endorse them to anyone!

Wrong person quit texting me

Very good efficient service

Are looks great tell the people there not to leave the radio on hip hop loud it's annoying

Neely was great and my car was done earlier than expected!