Staff was helpful and friendly. My car was done quickly and looked beautiful!
8/19/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Stars, happy faces, and fireworks!!!
8/19/2017
Benjamin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great and the customer service outstanding!
8/18/2017
Wesley B. VERIFIED CUSTOMER
Vehicle Make : Subaru
TNT car looks brand new! I realize it gave you some problems, I appreciated your perseverance in completing the job. Neely did a perfect job keeping me in the loop
8/17/2017
Brad J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was repaired proficiently and extra care was taken to ensure the vehicle was completely cleaned inside and out. To top it all off the staff I was exposed to was very friendly and approachable. Thank you again for a job well done.
8/17/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
Manufacturers labels left off door
8/17/2017
Lamont M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent job!! Kept us informed and up to date. Would recommend Abra to anyone.
8/15/2017
Angie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really like that the ABRA team was friendly and always kept me up to date on what was going on with my car!
8/15/2017
Mabel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with customer service. Everyone was very nice. It was a pleasure doing business with Abre.
8/12/2017
Bree A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated how fast my car was finished and being continually updated.
8/11/2017
Kaitlin P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service and repair work. I would recommend Abra to anyone in need of body work to their vehicle.
8/11/2017
Kelsey E. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks fantastic! You gave me the lowest bid and had the quickest turnover time. Everyone I dealt with at your shop was extremely accommodating and so nice. When I picked my car up, they had completely cleaned the inside. I wasn't expecting that so that was so nice to see. They went above and beyond and I will recommend Abra to everyone. Thank you so much for taking care of me and my car.
8/10/2017
Johnny C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra did everything possible to repair my wife's Nissan 3Rogue. Nissan failed to deliver the trim pieces that they promised.
Nissan'a performance was so poor they consecutively sent two badly damages parts forcing more delays to the repair of the vehicle.
Nissan finally admitted that the parts were on back order with no ETA. Newly called me everyday and kept me abreast of the entire saga.
I make the decision ro put the vehicle together and we would wait for Nissan to get off their collective behinds and get the part sent.
8/4/2017
Beverly F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went so smooth! Neely took good care of my car and even had it washed and the inside cleaned. The repair turned out great ...can't even tell it was in an accident! Thanks so much
8/2/2017
Garrett O. VERIFIED CUSTOMER
Vehicle Make : Ford
they do great work!
7/28/2017
Ray N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your the best
7/27/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Buick
Neely provides outstanding service to her customers
The technicians did a great job and the vehicle was ready as promised
I will gladly refer others to Abra
7/26/2017
Kalai J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I LOVED how my car turned out & they even did more than I expected. Im almost happy we hit a deer so we could get all the dings taken out. It makes our car look better than BEFORE the accident! So happy.
The one thing I would recommend is to change the text messages to be more specific to the stages of the cars actual progress instead of just saying you still had it & that my car was happy there. More like, 'we've received parts & will be starting to disassemble', 'we will be painting tomorrow & it will need x hrs to dry', 'tomorrow will be working on xxxx', etc. Those would be more helpful texts. Even if they're generalized but more step oriented it'd be more useful information.
7/22/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Literally the best experience I have ever had working with any dealer of any sort. It couldn't have gone better. I trusted Neely and she always did what she said, when she said it. In the future the Abra in Murray will always be the place I do business. Thanks for making an annoying situation feel much better.
Cheers,
Mike
7/22/2017
Randie B. VERIFIED CUSTOMER
Vehicle Make : Ford
They got our car fixed in a timely manner and did a great job. Thank you!!!