I am thoroughly pleased with my ABRA experience. At your Murfreesboro, TN facility, you have delightful associates. Two of the associates stand out as exceptional to me and they are Kevin and Shannon! Great people! Thanks a bunch!!
8/21/2014
Jerald R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair was completed as described. I was impressed by the speed and quality of the work. The service manager was very helpful to Sally my partner who owned the car.
Thanks CW4 Jerry Ritchey
8/19/2014
Ellen M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the excellent customer service I received during this difficult time.
Ellen M
8/18/2014
Shantara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was very personable and made me feel welcomed. This is my second experience at an Abra shop. The first time was the Lebanon store. The Murfreesboro shop gave me a much better experience.
8/16/2014
Heidi D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The guys did a fine job and were great providing daily updates.
8/16/2014
Oscar C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything looks great! Thank you so much! Just wish it would have been ready on the exact date that was told, but maybe it was due to the Geico people. Excellent service and professionalism. Thank you for the 5 star quality service!!
8/14/2014
Dakota S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
car came out great all of my concerns were completely answered by the two guys that deal with GEICO customers. they were both very very helpful and they cared about mycar after they fix it
8/11/2014
Larry W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The team was great and has done great work. They were very informative and kept me up to date with each moved that they performed. I received both text and personal phone calls which was greatly appreciated. Thanks so much for the professional customer service given.
8/10/2014
Carrie S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I very thrilled about the way they got my car back to me at a very timely manner.The car looks great I would recommend ABRA to all my friends they have the most courtesy people workin for them they kept me informed every step of the way thanks very much.
8/7/2014
Ron S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding Service with exceptional workmanship. Joe made the process simple. I was even updated electronically each day thru the process.
8/6/2014
Connie J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The tech that repaired my back bumper & painted it did an AMAZING job!!! His name was Joe, he was very nice & explained everything to me!! He was great!!
8/2/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Guys did a great job in a short amount of time
7/29/2014
Doug G. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly staff, very easy to work with.
7/27/2014
Judy K. VERIFIED CUSTOMER
Vehicle Make : BMW
Wouldn't take my vehicles anywhere else for repair. This was my fifth visit (with four different vehicles) and I've been more than pleased with each and every repair.
7/26/2014
Charke T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleasant experience with a helpful friendly staff. I would highly reccomend any of my friends.
7/25/2014
Joshua N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service from the ABRA team. The team has done a wonderful job on my Jeep. Special thanks to Christina and Gary at ABRA in Murfreesboro, TN for keeping me informed on the updates daily as well as their customer service altogether! Thanks to the team for working hard as a team together to getting the job done correctly in a fashion! Thank you ABRA!
7/25/2014
Francisco Javier. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Most of the staff was great and very informative with the whole process at the location. But except when I had to call to restart my claim.
You do need to have a better person to answer the phone the 2 times I did call she was rude and did not seem to understand my issues. Instead of looking for the information in the system she wanted me to call my insurance company instead of Abra I was placed on hold 2 different times and no one came back for 5 mins so I hung up and called again a few day later and that annoyed operator answered again and I had to again re-explain my issue.
Some what satisfied
7/19/2014
Dolia M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
They were good people to work with. there was a few things that needed to be adjusted,but they took care of this rite away. I was satisfied with it.