My car was in your possession 10 days and was only fixed half way. Just enough mechanical work to be "street safe", until I got there and drove on to the street and the entire backend was grinding on the tire. I pulled back in to the parking lot and the technician bangs and pulls on my cars body and then I was told I'm good to go. What kind of state of the art precision work is that?!
I get 250 miles of the 800 mile trip back home and notice - someone has stolen all my belongings!
My change is gone, my beats by dre Auxiliary cord, my iPhone 4 I use as an ipod, its charger, and a handful of CDs - all gone! The employee thief was kind enough to put my hair brush, mouthwash, deodorant, and cleaning cloth for my touch screen dash (all of which was in my center console) in to a bag in my back seat that I keeo my tanning lotion in.
Real classy Abra! Even classier is State Farm for associating with such a place.
I will be making plenty of phone calls, a police report, and complaints to the BBB.
This is NO way to treat someone, especially after an accident.
7/27/2016
John N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everthing looks great. They did an excellent job. No complaints.
7/26/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very excellent service
7/26/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Laura assisted me in the best possible matter. Whenever I had a question she answered promptly. That was above and beyound, thank you Laura Dunnigan for making this experience painless.
Casey McCleery
7/25/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was done in the time frame stated, even though it was tough to get some of the parts.
7/24/2016
Judy H. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair work was done quickly and is outstanding!
7/23/2016
Tara P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs were great and finished quickly!
7/23/2016
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Communication was great!
7/22/2016
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping me updated each with the progress of the repairs. The young lady who assisted me with everything was very nice.
7/15/2016
Steven H. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did an amazing job on my Altima. No wonder they came highly recommended from our insurance company.
7/14/2016
Wesley J. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly staff who kept me informed about the progress of my repairs.
7/13/2016
Menber B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are friendly and well organized
7/10/2016
Iesha F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional, timely and helpful. When I noticed an issue the team agreed to fix it. Thank you.
7/9/2016
Brooke O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smooth and you kept me well informed which it awesome. The only thing was that I still have scuff mark/scratch that was still there when I got home. Not a huge deal, but I'm not sure why this wasn't repaired also.
7/9/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
An amazing job
7/8/2016
Brittanie A. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great and my car was fixed in a timely manner. One thing that I would suggest is the amount of text messages and phone calls I received on the status of my car. I appreciate the updates but it got way to much and almost irritating at times. But over all it was a pleasant experience.
7/6/2016
Typhanee F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very customer focus, and ensured that I was pleased! They provided multiple updates regarding the status of of productivity and estimated completion stop.
I also enjoyed being convinced by being able to pick up and drop off my rental car the same day.
7/2/2016
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very quick process and the results are more than appreciative.
7/2/2016
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Nissan
,
7/2/2016
Mack B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Lori was excellent in keeping me updated. And the job done on repair is excellent.